- BD (Becton, Dickinson and Company) (Covington, GA)
- …development activities supporting new or improved products + Plan, coordinate, and complete Voice of Customer activities and User Research studies + Develop ... **Marketing** + Lead market research planning and execution to collect voice of customer for New Product Development or Sustaining Engineering projects (eg,… more
- Wolters Kluwer (Kennesaw, GA)
- …or more cloud-based, AI-powered audit and assurance solutions. You will serve as the voice of the customer and the market, guiding teams through discovery, ... + Drive product discovery through design thinking, behavioral analytics, and continuous Voice of Customer (VOC) inputs to identify and prioritize high-impact… more
- Siemens (Atlanta, GA)
- …Siemens overhead distribution products and systems into their networks. Internal Liaison and Voice of Customer Act as a key liaison between customer ... Siemens product management, R&D, and engineering teams. Provide critical Voice of Customer (VoC) feedback to guide...and engineering teams. Provide critical Voice of Customer (VoC) feedback to guide product improvements, system integration… more
- CARMAX (Columbus, GA)
- …incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. + Assist ... all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. + Maintain or exceed the CarMax guidelines for … more
- Deluxe (Atlanta, GA)
- …payments trends, and experimentation, to inform prioritization + Build and utilize a voice of customer program to evaluate product performance, solicit feedback, ... integrate the voice of the customer into the product, gather and present customer insights from research + Recruit, nurture, and develop a high-performing… more
- Southwire (Carrollton, GA)
- …is essential. This role is instrumental in driving demand creation by capturing the voice of the customer and translating their needs into actionable technical ... by leading ideation workshops fostering cross-functional collaboration to uncover and address voice of customer pain points translating insights into actionable… more
- CARMAX (Stockbridge, GA)
- …incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. ♦ Assist ... all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. ♦ Maintain or exceed the CarMax guidelines for … more
- Xylem (Acworth, GA)
- …technology trends for current and future products - Conducts product related market research, Voice of Customer , customer visits and close collaboration with ... when possible, quantified value proposition which is validated through market research, voice of the customer , and other data inputs. + Frames the offering in a… more
- Newell Brands (Atlanta, GA)
- …new business development. **Role / Purpose:** + A Segment expert that serves as a unified voice of the segment/brand to the customer team and a unified voice ... Feeds All Customer & Innovation Opportunities to Brand Teams as the voice of the customer + DSMP Tracking to refine the Plan and Investments as needed + S&OP… more
- AGCO Corporation (Duluth, GA)
- …for operator systems. + Conduct market research and competitive benchmarking. Lead Voice of Customer (VOC) initiatives, including operator interviews and field ... innovation of operator-focused technologies. This role ensures brand differentiation, customer -centricity, and market competitiveness by overseeing HMI systems, comfort… more