- Michaels (Augusta, GA)
- …and Private Label Credit Cards and complete enrollments + Educate customers on the Voice of Customer (VOC) survey + Assist with Omni channel processes, including ... Store - AUGUSTA, GA Deliver friendly customer service, help customers shop our store, and...Type of experience the job requires** + Retail and/or customer service experience preferred **Physical Requirements** **Work Environment** +… more
- BD (Becton, Dickinson and Company) (Covington, GA)
- …aligning with key sales initiatives in target accounts. + Develop and support voice of customer activities to drive innovation and product optimization. + ... and supply planning, budget management, and sales engagement. + Conduct regular customer visits to develop awareness of key market requirements, identify unmet needs… more
- GE Vernova (Atlanta, GA)
- …of improvements for product reliability & quality. + Serve as a conduit for voice of customer for potential product improvements and upgrades. Work closely with ... across various services functions (Aero services business line, Sales and Customer facing teams within Aero services poles, AAJV, Engineering and Platform… more
- Seek Now (GA)
- …NPS/CSAT. Customer Listening & Market Intelligence + Maintain a Field Voice of Customer backlog from ride-alongs, inspector councils, in-app feedback, and ... who can align field stakeholders, execs, and delivery teams. + Customer Empathy: Skilled at structured interviews and synthesizing qualitative + quantitative… more
- Seek Now (GA)
- …experimentation best practices, and data-driven product development. + Own the Customer Listening Database; publish quarterly Voice -of- Customer Reports. ... and workflows that support product discovery, prioritization, definition, development, and customer insight generation. + Establish and champion AI best practices… more
- YKK AP America Inc. (Atlanta, GA)
- …and door product line roadmap. + Analyze and interpret market intelligence (including Voice of Customer and competitor data) to identify opportunities for ... acumen, and cross-functional collaboration to ensure products align with customer needs, industry trends, and organizational objectives. The Product Portfolio… more
- Verint Systems, Inc. (Atlanta, GA)
- … customer success. Partner with customers to help consult and define their Voice of the Customer Analytics and Customer Engagement Management programs. ... At Verint, we believe customer engagement is the core of every global...a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will… more
- Oracle (Atlanta, GA)
- …and Operations. As part of the broader Engineering organization, you will act as the voice of the customer to influence product features and plans to improve ... with it. We are building a team of energetic, customer -focused site reliability engineers to build a world-first and...engineers to build a world-first and best in class customer experience blending sys admin, database engineering, and cloud… more
- Oracle (Atlanta, GA)
- …for securing tenancies, workloads, and sensitive data at scale **Cross-Functional Influence & Voice of the Customer ** + Capture customer security needs, ... The **Director of Field CISOs** will lead a high-impact team of customer -facing security executives within the **Field Engineering Specialists organization** . This… more
- Deloitte (Atlanta, GA)
- …organic social, social listening/trend identification, site, app, email/Push/SMS - CRM, or voice of the customer /brand studies + Dive into large datasets, ... Insights and Analytics Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative… more