- Verint Systems, Inc. (Atlanta, GA)
- …both independently and within a team as a team member and team leader + Voice of Customer /CX experience with multiple types of visitor touchpoints (website, call ... At Verint, we believe customer engagement is the core of every global...global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- …their feedback into the product development process to enhance end-user experience. Own the " voice of the customer " and anticipate future needs to stay ahead of ... engaged employee resource groups, and caring leaders value every voice and support you in doing the best work...in order to enable scale and stay ahead of customer demands. Reporting to the Chief Product Officer, the… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- …their feedback into the product development process to enhance end-user experience. Own the " voice of the customer " and anticipate future needs to stay ahead of ... engaged employee resource groups, and caring leaders value every voice and support you in doing the best work...marketing functions to enable scale and stay ahead of customer demands. Reporting to the Chief Product Officer, the… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- …feedback into the AI product development process to enhance the end-user experience. Own the " voice of the customer " and anticipate future needs to stay ahead of ... engaged employee resource groups, and caring leaders value every voice and support you in doing the best work...in order to enable scale and stay ahead of customer demands. Reporting to the Chief Product Officer, the… more
- Michaels (Atlanta, GA)
- …benefits of Rewards program and Private Label Credit Cards and complete enrollments. + Educate customer on Voice of Customer (VOC) survey. + Assist with Omni ... stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store...break down, and clean before and after each event. ** Customer Experience** + Help customers shop, locate products, and… more
- Ralliant (Atlanta, GA)
- …quotas and selling technical system solutions. 7. Proven track record of maintaining high-level customer relationships. 8. Ability to lead Voice of Customer ... 5. Conducts sales calls, product trainings and travels to customer sites as required by market opportunities and busy...by market opportunities and busy needs. 6. Understands the customer needs and applications, and maps Qualitrol's solutions to… more
- American Express (Atlanta, GA)
- …and end to end remediation by developing and maintaining external listening posts to ensure voice of the customer and competitor + Lead, coach and develop an ... as a leader and grow your career. Here, your voice and ideas matter, your work makes an impact,...and optimize performance by understanding key P&L drivers (ie; customer research, usability studies, market analysis) + Understand and… more
- Brink's (Atlanta, GA)
- …best practices to inform future-state solutions that drive operational excellence. . Voice of Customer Integration: Collaborate with customer -facing teams ... Lean strategies that directly support business growth, operational efficiency, and customer satisfaction at the national level. . Cultural Transformation: Champion a… more
- Master Builders Solutions (Atlanta, GA)
- …with customers to address specific challenges and tailor solutions to their needs. 3. Customer Interactions: + Provide voice of customer for the precast ... and Fiber technologies for the precast sector, assisting with mix designs, customer trials and training + Assist with troubleshooting issues related to applications… more
- CenterWell (Atlanta, GA)
- …engage in cross-functional collaboration, and clarify business objectives. + Act as the voice of the customer to align team tasks with organizational goals ... similar systems (Avaya, Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, and voicebots. + Prior experience developing telephony features to… more