- Seek Now (GA)
- …experimentation best practices, and data-driven product development. + Own the Customer Listening Database; publish quarterly Voice -of- Customer Reports. ... and workflows that support product discovery, prioritization, definition, development, and customer insight generation. + Establish and champion AI best practices… more
- YKK AP America Inc. (Atlanta, GA)
- …and door product line roadmap. + Analyze and interpret market intelligence (including Voice of Customer and competitor data) to identify opportunities for ... acumen, and cross-functional collaboration to ensure products align with customer needs, industry trends, and organizational objectives. The Product Portfolio… more
- Chemours (Atlanta, GA)
- …associated marketing plans. + Validate key market dynamics and gaps using the Voice of Customer process, engaging industry experts and consultants, and building ... (NPD) initiatives. + Implement value-based / strategic pricing strategies. + Take customer and market trends, feedback, and opportunities to help set technology's… more
- SAP (Alpharetta, GA)
- …through customer engagements and enablement to scale knowledge. + Acts as the voice of the customer and field providing feedback to Product Engineering and ... and nurturing new/upsell/cross-sell opportunities. Nurturing these opportunities will involve safeguarding customer success across the customer value journey and… more
- Verint Systems, Inc. (Atlanta, GA)
- … customer success. Partner with customers to help consult and define their Voice of the Customer Analytics and Customer Engagement Management programs. ... At Verint, we believe customer engagement is the core of every global...a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will… more
- Oracle (Atlanta, GA)
- …and Operations. As part of the broader Engineering organization, you will act as the voice of the customer to influence product features and plans to improve ... with it. We are building a team of energetic, customer -focused site reliability engineers to build a world-first and...engineers to build a world-first and best in class customer experience blending sys admin, database engineering, and cloud… more
- Deloitte (Atlanta, GA)
- …organic social, social listening/trend identification, site, app, email/Push/SMS - CRM, or voice of the customer /brand studies + Dive into large datasets, ... Insights and Analytics Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative… more
- Fortive Corporation (Atlanta, GA)
- …with Product, Marketing, Professional Services, Legal, and Finance to deliver value and ensure customer success. + Represent the voice of the customer ... facilities, and real estate. We serve a diverse, global customer base and are committed to delivering measurable value...play a pivotal role in leading Accruent's most strategic customer relationships across North America. Reporting to the **SVP,… more
- Amazon (Atlanta, GA)
- …customers through complex decision cycles toward measurable business outcomes. * Serve as the voice of the customer , translating market signals and customer ... entrepreneurial Business Development leaders who can help customers meet rising end- customer expectations in an increasingly competitive landscape. As a Sr. Business… more
- Intuit (Atlanta, GA)
- …on customer journeys leading to escalation, leveraging existing data to support the voice of the customer mechanisms across the company. . Use Root Cause ... Manager and be a part of our world class customer support team. OOP handles high velocity customer escalations on behalf of Intuit's Executive staff by working… more