- CVS Health (New York, NY)
- …Summary:** The Manager, Digital CEM is responsible for monitoring and providing actionable voice of the customer insights to our Digital product team along ... Experience across digital channels. This role will help to support Voice of Customer insights for Experiences across the Digital enterprise. The Manager, Digital… more
- Cardinal Health (New York, NY)
- … customer loyalty. + Ability to work across all functional areas representing the Voice of Customer (VoC) to enhance the customer experience. _Project ... atmosphere. We currently have a career opening for a Customer Success Account Manager. Overview As a member of...Success Account Manager. Overview As a member of the Customer Success team, this IDN Account Manager is an… more
- Meta (New York, NY)
- …and statistical analysis methods, proficiency in using SQL 12. Experience working with Customer Experience or Voice -of- Customer metrics (NPS, CSAT, etc.), ... **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a...of a global team that unlocks the power of customer feedback and insights to drive customer … more
- Michaels (NY)
- …and Private Label Credit Cards and complete enrollments + Educate customers on the Voice of Customer (VOC) survey + Assist with Omni channel processes, including ... Store - LI-ROCKY POINT, NY Deliver friendly customer service, help customers shop our store, and...Type of experience the job requires** + Retail and/or customer service experience preferred **Physical Requirements** **Work Environment** +… more
- Proofpoint (Albany, NY)
- …Must be able to articulate customer business requirements and serve as the customer voice internally, anticipating most customer needs based on common ... Consistently gather feedback to identify trends and acting as the voice of the customer , provide that structured feedback to product management. + Identify At… more
- Confluent (Albany, NY)
- …and advocate for the customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more
- PagerDuty (Albany, NY)
- …achieving desired outcomes with the company's products or services. + Serve as a voice of the customer within the organization, ensuring customer feedback ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief... Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility… more
- Intuit (New York, NY)
- …to launch and subsequent iterations, ensuring high-quality and timely delivery. + Champion the Customer : Act as the voice of the customer , deeply ... seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and execution within its Mailchimp brand....for millions of users, a critical component of the customer lifecycle and one of the biggest levers in… more
- Amazon (New York, NY)
- …strategies with, and on behalf of your customer . * You will serve as the customer 's cloud journey coach and be the voice of the customer within AWS, ... the financial services industry through the translation of a customer vision into actions that realize long-term value through...you. Amazon Web Services (AWS) is seeking a Principal Customer Solutions Manager (CSM) to come join our Global… more
- LiveRamp (New York, NY)
- …best practices, integrating them into the team's evolving methodology** + **Represent the voice of the customer for Product & Engineering teams, delivering ... identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and… more