- Meta (New York, NY)
- …of quality, speed, and cost dimensions. You'll be critical to driving customer satisfaction, protecting voice , reducing harm, retaining millions of users ... training and evals, LLM-based content moderation) and Human-provided solutions (eg, Customer Support Agents, Human-generated labels for training and evals, and… more
- IBM (New York, NY)
- …* Ability to influence product strategy and roadmap decisions by serving as the voice of the market and customer within cross-functional teams * Metrics-driven ... and experts, measured by new signings, retention rates, average customer value, market segment share, win loss rate, analyst...drive demand for the offerings * Stay active in customer conversations at events or in the field and… more
- Justworks (New York, NY)
- …effectively communicate its value proposition to potential customers. + Advocate for the Customer : Be the voice of our future customers, suggesting innovative ... ideas to improve the customer experience and advocating for product development internally. + Expand Your Territory: Research and establish a dominant presence in… more
- Kohler Co. (New York, NY)
- …over phone, emails, chat, and video calls. You will be responsible for being the voice of Kohler Ventures, ensuring that each customer has an above and beyond ... ** Customer Service Representative - Kohler Ventures** _Work Mode:...CRM platform, Salesforce, and website + Act as the voice of Kohler Ventures, thinking proactively of solutions and… more
- Diageo (NY)
- **Job Description :** **Job Title** : Global Procurement Category Specialist - Customer Marketing **About us** With over 200 brands sold in nearly 180 countries, ... of the Global Category team. The Global Category Specialist, Customer Marketing is an agile role within the wider...of best practices. The GCS is typically a leading voice in the global community. + Work with Finance,… more
- Cognizant (Albany, NY)
- …modern technologies to support a wide variety of industries. The ** Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice ... business relationships and maintain predetermined brand distribution percentages for the customer base. This position receives and responds to inbound call inquiries… more
- Ace Endico Corp (Brewster, NY)
- …Duties and Responsibilities Order Selection:- Accurately select products based on customer orders using a voice -activated order system. Equipment Operation:- ... or other powered industrial equipment, to select the correctproducts using a voice activated order system, labeling product, palletizing product to build customer… more
- Brink's (New York, NY)
- …advancement opportunities for its employees. We have a challenging opportunity for a Supervisor Customer Care - Customer Care Operations based out of our NYC ... office. Starting Salary: 85k+ Job Summary:The Customer Care Supervisor is responsible for providing their team...the customers via time efficient and effective response to voice mails, e-mails, and phone calls and by always… more
- Coinbase (Albany, NY)
- …and alignment. Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer focused ... are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Coinbase (Albany, NY)
- …connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert ... our most valued customers. You'll join a team of customer focused support professionals who know their performance is...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more