- Pearson (New York, NY)
- …fit and designed user-centric experiences across cutting-edge modalities (eg, web, mobile, voice , AI, VR/AR). As a tenured UX manager and valued practioner, you ... a high bar and institutionalized best practices for UX/UI principles, data-backed customer research, and UI craftsmanship for your immediate product team and broader… more
- iHeartMedia (New York, NY)
- …first destination on any platform. As a UX designer for iHeartRadio, you'll lead the customer centric design process, bringing the voice of our user to the ... forefront, in the creation of new customer journeys that are holistic, intuitive, relevant, and personal to them. **What You'll Do:** + Achieving great outcomes that… more
- DeCrescente Distributing Company (Mechanicville, NY)
- …of beverage products. The Driver Helper is responsible for providing superior customer service while performing his/her duties. + Nothing in this job description ... Functions: Business + On a daily basis, delivers the customer -purchased product to assigned accounts + Stock coolers and...the beginning of work shift when calling in sick. Voice mail, text messaging or e-mail messages are not… more
- L3Harris (Rochester, NY)
- …around tactical radio and networking solutions, that satisfy specific customer requirements for critical military communications. Essential Functions: + Manage ... microwave, SATCOM, IP networks, and/or custom design peripheral subsystems in both voice and data applications integrated into a variety of platforms (vehicles,… more
- Verint Systems, Inc. (Albany, NY)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... for both on-premise and SaaS offerings. + Championing the Voice IVA / IVR with internal and external stakeholders,...and revenue. + Ensure our customers have an exceptional customer experience and quickly achieve their ROI. + Deliver… more
- Coinbase (Albany, NY)
- …billion users on chain.* *The APT organization is responsible for building the customer experience platforms that streamlines the customer service and compliance ... doing (ie. job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to...their design and implementation. * Be a thoughtful technical voice and support your team in making diligent architectural… more
- Celonis (New York, NY)
- …a great balance of technical skills to build solutions paired with a customer focus and product management mindset to create meaningful products widely adopted ... across our customer base. **The Role:** You will be part of...solve critical Supply Chain problems. This team is the voice of customers when it comes to sharpening our… more
- CCSI INC (Rochester, NY)
- …programs and services. . Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff ... stored protected health information, personally identifiable information, and other patient/consumer/ customer data, will abide by the specific procedures and… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... audit, ICT and regulatory exam responses, product enablement and customer experience. We are looking for a Sr. Manager...team player with a strong collaborative orientation Here, your voice and ideas matter, your work makes an impact,… more
- Pearson (New York, NY)
- …Experience in interaction and systems design is baseline, while experience in AI and voice is a bonus. Your design thinking approach and strategic impact should be ... producing highly crafted and smart UIs, compelling visions/prototypes around emerging tech (eg, voice , VR, AR, AI), and scalable design systems (AI not required) +… more