- Pfizer (New York, NY)
- …level insights are communicated and considered in global planning and strategies + Represents the " Voice of the Customer " and the " Voice of CRM" within key ... Where EMPATHY MEETS EXCELLENCE: Pfizer created a Customer Relationship Management (CRM) and Audience Center of Excellence to enable and drive a **new standard**… more
- Microsoft Corporation (New York, NY)
- …landscape, solutions, and strategy in the industry of assigned accounts. Acts as the voice of the customer and internal advocate. Provides analysis of overall ... Specialist Team Unit (STU) to pursue and close. Acts as the voice of the customer and internal advocate by providing insights, feedback, and challenges from the… more
- Microsoft Corporation (New York, NY)
- …analytics, and end to end Data, Analytics and Agentic AI solutions. + Be the Voice of Customer (VOC) to share insights and best practices with Engineering, to ... our expanding team. If you have been described as customer obsessed and technically intense, we invite you to...we invite you to apply today! Microsoft is revolutionizing customer experiences by leveraging AI to address challenges by… more
- TD Bank (New York, NY)
- …more specific details for this role. **Job Description:** Preferred Qualifications ** Voice Recording Product Manager with deep expertise in enterprise communications ... the end-to-end lifecycle, costings, design and operational excellence of our voice recording platforms supporting our Wholesale Finance Global Markets business. This… more
- Unity Technologies (New York, NY)
- …services to ensure successful execution. Deliver retros with adoption and revenue insights. + Voice of Customer and Market Insights - Represent the customer ... Unity's product positioning and go-to-market strategy across verticals, organized by customer personas - from highly technical developers to visionary designers to… more
- Publicis Groupe (New York, NY)
- …and the voice of the agency externally - and acting as the trusted voice of the customer by bringing insights into creative strategy and marketing program ... development + Fostering an environment of partnership with other capabilities (eg, Brand Strategy, Integrated Production) + Acting as mentor and trusted advisor to team members + Keeping sustainable, long-term client relationships by mitigating risk and… more
- Verint Systems, Inc. (Albany, NY)
- …sales engagements / tools, especially with Public Sector clients. + Experience with Voice of the Customer solutions. + Working knowledge of knowledge management, ... At Verint, we believe customer engagement is the core of every global...on new add-on business and product expansion across Interactive Voice Solutions **.** The AE is expected to identify,… more
- Verint Systems, Inc. (Albany, NY)
- …both independently and within a team as a team member and team leader + Voice of Customer /CX experience with multiple types of visitor touchpoints (website, call ... At Verint, we believe customer engagement is the core of every global...global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering… more
- Cole-Parmer (Buffalo, NY)
- …Build and maintain relationships with Key Opinion Leaders (KOLs), design and execute Voice of Customer (VoC) initiatives to gather feedback, identify needs, and ... revenue and margin through effectively positioning and promoting products relative to customer needs and the competition. This role will act as scientific subject… more
- American Express (New York, NY)
- …developing and owning long-range strategic plans and investment roadmaps + Familiarity with Voice of the Customer methodologies and customer journey mapping ... to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us… more