- UHS (Norwich, NY)
- Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each patient with ... Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience + Proficient PC skills + Knowledge of Medical… more
- CDPHP (Clifton Park, NY)
- …its corporate culture supports those values wholeheartedly. At CDPHP, the employees have a voice and are encouraged to make an impact at both the company and ... + High school diploma or GED required + Minimum one (1) year of customer service experience required. + Experience in a medical office setting strongly preferred. +… more
- EAC Network (Hempstead, NY)
- …plans (if needed) and annual reports including performance outcomes, customer satisfaction, ROI analysis, and improvement plans. + Facilitate partnerships ... and promote equitable access for priority populations. + Track and improve customer satisfaction and employer engagement. + Develop and implement corrective action… more
- Coinbase (Albany, NY)
- …and fully supported. At Coinbase, we are building a world-class Customer Experience (CX) organization that supports millions of users globally--across Consumer ... operational challenges into analytical deliverables that improve agent productivity, customer experience, and operational efficiency. * Develop metrics frameworks… more
- PVH Corp. (New Windsor, NY)
- …for our brand, and focus on operational excellence to deliver an exceptional customer experience. Warehouse Associates are part of a team that supports the store(s) ... goals of delivering top line sales results. **RESPONSIBILITIES** Customer Experience * Supports the effort to deliver floor-ready...workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering… more
- MUFG (New York, NY)
- **Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading ... channel online, web and mobile user interfaces. + Advocates for outstanding customer experiences, providing expertise and leadership on industry standards for UX/UI… more
- Humana (Albany, NY)
- …Coordinator 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on ... with medical terminology and/or ICD-10 codes + Prior member service or customer service telephone experience desired + Experience with SNF and/or Home Health… more
- Republic Services (Altamont, NY)
- …day-to-day operational decisions at the local level, closest to the customer . Our customers, including small businesses, major corporations and municipalities, want ... engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023… more
- Republic Services (Niagara Falls, NY)
- …day-to-day operational decisions at the local level, closest to the customer . Our customers, including small businesses, major corporations and municipalities, want ... engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023… more
- Cengage Group (New York, NY)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... ideas, or business models for Milady + Escalate and lead reported customer technical issues efficiently, cross-collaborating with sales and technical support to… more