- CVS Health (Albany, NY)
- …and the expected benefit of any enhancements + Keep a close pulse on the voice of the customer , identify insights and propose solutions to address problems and ... and ensure the delivery of high-quality products that exceed customer expectations. You will be responsible for providing product...is at the center of all you do, ensuring customer centricity is the core of your product so… more
- Microsoft Corporation (New York, NY)
- …business goals, incorporate market dynamics, and amplify infrastructure solutions. + Represent the voice of the customer , using insights and research to inform ... how we market by driving digital-first sales motions and connected customer engagement at scale. Integrated Marketing fuels this transformation-crafting end-to-end … more
- Sharecare (Albany, NY)
- …services + Responsible for creating client profile, Quarterly Business Reviews and gathering Voice of the Customer (VOC) through NPS (Net Promoter Score) and ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
- Comcast (New York, NY)
- …genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience (CX); Cross-Team Collaboration; Voice of the Customer ... specific to the Connected TV Advertising landscape, identifying trends, translating customer needs into clear product requirements, and guiding their development by… more
- Amazon (New York, NY)
- …and various lines of businesses. You will play a critical role in taking the voice of the customer and sharing it back to the Worldwide Specialist Organization ... hiring a Head of Go-To-Market Specialists for the Healthcare and Lifesciences (HCLS) customer segment. The Specialist team for HCLS is responsible for working with… more
- PNC (Madison, NY)
- …Description** + Owns the vision and the definition of the product. Serves as the voice of the customer . Provides guidance to concentrate the Scrum Team(s) effort ... value and impact of a solution, and the target Customer experience to achieve. Works closely with Technology partners...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- RELX INC (New York, NY)
- …solution-specific marketing plans for SaaS, data, and analytics products. A critical ' voice of the customer ' champion, this position maintains broad awareness ... of market, customer and competitor dynamics to inform impactful messaging, positioning,...initiatives. + Conducting ongoing market research to identify trends, customer needs, and the competitive landscape. + Owning cross-functional… more
- Insight Global (New York, NY)
- …and profitability of our customer base across all channels. * Act as the voice of the customer : Ensure that a deep understanding of learners and teachers ... other teams to craft and deliver compelling campaigns that consistently expand our customer base. * Lead a high-performing team: Inspire and motivate a diverse… more
- Philips (Latham, NY)
- …analytics functions, maintaining strategic awareness of key market conditions and dynamics, competition, voice of the customer , and innovation trends for the HPM ... patient monitoring. You will work at the intersection of innovation, customer engagement, and market execution-translating insights into actionable strategies that… more
- GovCIO (Albany, NY)
- …customers and company leadership to maintain the product direction and represent the true voice of the customer . + Serve as the primary product manager, managing ... other iterative development approaches. + Gather, manage, and prioritize customer requirements. + Act as the customer ...prioritize customer requirements. + Act as the customer advocate articulating the user's needs, working closely with… more