- SpaceX (Bastrop, TX)
- …and set the tone for how we help our customers. + Triage and resolve customer issues across multiple channels (digital, voice , etc.). Be a relentless internal ... and training issues by pairing quantitative and qualitative methods. Be the voice of the customer , in the language of the business + Collaborate with internal… more
- Amazon (Austin, TX)
- …guiding strategic conversations, identifying opportunities for improvement, and advocating for the voice of the customer . In this role, you will leverage ... an advocate on behalf of the services, support teams, and the customer . Make recommendations based on Voice of the Customer data, market trends, and domain… more
- Amazon (Austin, TX)
- …escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to ... Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the...Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address… more
- onsemi (Richardson, TX)
- …Director in the US CQE organization, you will be the main focal point and the voice of the customer for semiconductor quality and reliability. You will be the ... and developing customer relationships. You will act as the customer quality champion and voice of the customer within onsemi and ensuring customer… more
- Shell (Houston, TX)
- …infrastructure that allow for an outstanding physical and digital customer experience. The Customer Experience Manager will be the voice of the customer ... Description:** **What's the role** Shell is looking for a Customer Experience Manager to oversee the ongoing enrichment of...to oversee the ongoing enrichment of the Shell Recharge customer 's user journey in the US and Canada. Shell… more
- SpaceX (Bastrop, TX)
- …trends and develop action plans to address them. + Actively listen and incorporate the voice of the customer to identify areas for improvement, ensuring that ... Supervisor, Starlink Customer Support - Weekend Nights Bastrop, TX Apply...goal of enabling human life on Mars. SUPERVISOR, STARLINK CUSTOMER SUPPORT - WEEKEND NIGHTS Starlink is revolutionizing internet… more
- Teleperformance USA (Brownsville, TX)
- …company products and services; always leading the call without failing to listen to the voice of the customer ** + **Ensuring that customer requests for ... **Category :** ** Customer Service/Support** **About TP** **TP is a global,...**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you… more
- Confluent (Austin, TX)
- …and advocate for the customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more
- PagerDuty (Austin, TX)
- …achieving desired outcomes with the company's products or services. + Serve as a voice of the customer within the organization, ensuring customer feedback ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief... Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility… more
- Concentrix (Austin, TX)
- …sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer , or renewing contracts + Work with a team ... Job Title: Specialist, Customer Acquisition Job Description The Customer Acquisition Specialist is responsible for demonstrating the value and benefits of our… more