- Meta (Burlingame, CA)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer feedback ... the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer ...methods, proficiency in using SQL 12. Experience working with Customer Experience or Voice -of- Customer metrics… more
- CalSTRS (Sacramento, CA)
- …passion for helping others to join the Contact Center Team as a Contact Center Analyst . Customer Service is the first point of contact for CalSTRS' members, ... of the Contact Center Team Manager, the Contact Center analyst will: + Respond to customer contacts...Officer ### ###@calstrs.com California Relay Service: ### (TTY), ### ( Voice ) TTY is a Telecommunications Device for the Deaf,… more
- CalSTRS (Sacramento, CA)
- Job Posting: Employer Help Associate Analyst State Teachers' Retirement System JC-487884 - Employer Help Associate Analyst ASSOCIATE GOVERNMENTAL PROGRAM ... motivated individual to work as an Associate Governmental Program Analyst in the Employer Help. The Employer Services (ES)...habits + Ability to listen effectively and provide excellent customer service verbally and in writing + Creative thinking… more
- CalSTRS (Sacramento, CA)
- Job Posting: Enterprise Change Services Analyst State Teachers' Retirement System JC-487412 - Enterprise Change Services Analyst ASSOCIATE GOVERNMENTAL PROGRAM ... motivated individual to work as an Associate Governmental Program Analyst in the Organizational Development Unit. It is the...decisions + Ability to provide a high level of customer service + Demonstrated ability to work with others… more
- CalSTRS (Sacramento, CA)
- Job Posting: Scheduling & Estimates Analyst State Teachers' Retirement System JC-486794 - Scheduling & Estimates Analyst STAFF SERVICES ANALYST $3,861.00 - ... others to join the Scheduling & Estimates Team as a Scheduling & Estimates Analyst . The Retirement Readiness (RR) Division is the principal area of the organization… more
- Verint Systems, Inc. (Sacramento, CA)
- …both independently and within a team as a team member and team leader + Voice of Customer /CX experience with multiple types of visitor touchpoints (website, call ... At Verint, we believe customer engagement is the core of every global...at www.verint.com. **Overview of Job Function:** The Sr. Client Analyst is responsible for survey design, data evaluation, and… more
- Stanford Health Care (Newark, CA)
- …States of America) Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will ... center technologies, directly benefitting operations, and enhancing patient & customer experience while ensuring seamless integration across various communication… more
- Coinbase (Sacramento, CA)
- …connection, and alignment. Attendance is expected and fully supported. As a Payments Risk Analyst on the Payments Risk Operations team, you will play a critical role ... in safeguarding our platform while upholding an optimal customer experience. You will be fully responsible and accountable...experience we strive to provide. To thrive in this analyst role, a strong foundation of payments risk knowledge… more
- Eliassen Group (Sacramento, CA)
- …like Jira, ensuring timely delivery through agile sprint cycles . Acting as the voice of the customer and advocating for enhancements that improve external ... **SAP Fieldglass Product Analyst ** **Anywhere** **Type:** Contract **Category:** Product Management **Industry:**...+ Recommended Jobs **Description:** As an HR Senior Product Analyst within the HR IT Systems Group, you will… more
- Coinbase (Sacramento, CA)
- …is expected and fully supported. *Team/ Role Paragraph:* As a Pull Payments Analyst on the Payments Risk Analytics team, you'll be fully responsible for identifying ... rails without negatively impacting core metrics and the broader customer experience. This role will report to the Manager...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more