- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... compliance experience + Experience monitoring front-line staff and reviewing customer complaints + Strong project management skills and effective presentation… more
- Cengage Group (New York, NY)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... in a variety of styles and settings clearly and effectively + Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes… more
- Celonis (New York, NY)
- …by strong values (https://careers.celonis.com/life-at-celonis/values) that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth ... table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. **Your Privacy:** Any… more
- MongoDB (New York, NY)
- …steward of our brand reputation. This role helps drive media and analyst relations, crisis and reputation management, executive messaging, social and influencer ... messages across all external channels, including PR, executive communications, analyst relations, social media, influencer marketing, executive keynotes, and digital… more
- City of New York (New York, NY)
- …The New York City Employees' Retirement System is recruiting for one (1) Full-Time Customer Experience Analyst . Reporting to the CX Lead, the CX Analyst ... NYCERS stays competitive and meets customer expectations. - Customer Advocacy: Act as the voice of the customer within the organization, advocating for… more
- City of New York (New York, NY)
- …knowledge and expertise. - Managing the User Support area of the Finesse Interactive Voice Response (IVR) by working with other FISA-OPA units and the Office of ... and apply analysis to optimize call center efficiency and enhance customer experience. - Reviewing incident reports resulting from user programmatic problems,… more
- Unity Technologies (New York, NY)
- …services to ensure successful execution. Deliver retros with adoption and revenue insights. + Voice of Customer and Market Insights - Represent the customer ... Unity's product positioning and go-to-market strategy across verticals, organized by customer personas - from highly technical developers to visionary designers to… more
- IBM (New York, NY)
- …rates, average customer value, market segment share, win loss rate, analyst ranking, and social influence. Your primary responsibilities include: Act as the ... product strategy and roadmap decisions by serving as the voice of the market and customer within...as the voice of the market and customer within cross-functional teams * Metrics-driven mindset, with experience… more
- TD Bank (New York, NY)
- …financial forecasting, understanding of segment/product profitability, etc. The team is a leading voice in US Treasury's efforts to optimize the balance sheet and to ... LOB banking professionals would also be helpful. + **Strong quantitative / analyst skillset** : The individual should have financial analysis experience and a… more
- Coinbase (Albany, NY)
- …Attendance is expected and fully supported. As a Treasury & Banking Operations Analyst , you'll join a high-performing global team of payment professionals whose work ... Conduct research for escalated payment issues and strategically resolve customer issues as needed. * Review daily unapplied funds...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more