- Coinbase (Austin, TX)
- …is expected and fully supported. Coinbase is looking for a creative and analytical Senior Analyst of Technology Risk & Controls. You will serve as a member of the ... TradFi, consulting, business operations technical program management or other customer -facing disciplines. * Strong knowledge of risk/control issues in relation… more
- Coinbase (Austin, TX)
- …expected and fully supported. Coinbase is looking for a creative and analytical Senior Analyst of Technology Risk. You will serve as a member of the Coinbase ... TradFi, consulting, business operations technical program management or other customer -facing disciplines. * Strong knowledge of risk/control issues in relation… more
- Lumen (Austin, TX)
- …success processes, and improving partner processing tools. + **Insights & Innovation** - Customer listening through surveys and ' voice of' initiatives, as well ... insights that strengthen our Experience Transformation strategy. They will analyze customer feedback, identify key friction points, and develop recommendations that… more
- MUFG (Irving, TX)
- **Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading ... to enhance and tune MUFG's GFCD Transaction Monitoring Program. + Recommend customer segmentation and optimization for MUFG's GFCD monitoring system across multiple… more
- NRG Energy, Inc. (Houston, TX)
- …every stage of the product lifecycle. + **Champion User Advocacy:** Act as the voice of the user within the organization, ensuring that user needs and perspectives ... Play a key role in shaping the future of energy solutions and the customer experiences that drive them. + **Innovative Culture:** Be part of a forward-thinking… more
- Cengage Group (Houston, TX)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key accounts… more
- SpaceX (Bastrop, TX)
- …lead a team of technical support associates responsible for rapidly resolving customer issues. You will have responsibility for hiring, personnel development, and ... resolve root cause of issues impacting our customers and will be a critical voice in the development of program strategy. We're looking for excellent problem solvers… more
- Republic Services (Lewisville, TX)
- **POSITION SUMMARY:** A Logistics Analyst is responsible for the coordination and oversight of drivers, trucks, and containers to create capacity, maximize ... all customers. Additional responsibilities include the oversight of safety, customer experience, and productivity. **PRINCIPAL RESPONSIBILITIES:** + Ensure compliance… more
- Coinbase (Austin, TX)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization plays an imperative role in achieving our ... team is dedicated to eliminating compliance challenges, empowering our customer experience via self-service and automation, and optimizing ...interactions to build an effortless experience. As a Data Analyst on our team, you will own and drive… more
- SHI (Austin, TX)
- …and Sales Enablement teams with market knowledge and targeted content. + Conducting Voice of the Customer activities and collaborating with SHI's Cloud and ... for an experienced senior product marketing manager to drive awareness and customer experience for its Cloud and Data Center Solutions. This "hands-on" role… more