- Lumen (Austin, TX)
- …success processes, and improving partner processing tools. + **Insights & Innovation** - Customer listening through surveys and ' voice of' initiatives, as well ... insights that strengthen our Experience Transformation strategy. They will analyze customer feedback, identify key friction points, and develop recommendations that… more
- NRG Energy, Inc. (Houston, TX)
- …businesses and individuals across the country. We are currently seeking an experienced Senior UX Researcher on a contract basis to help elevate our user-centric ... how we serve our customers. **Position Overview** As a ** Senior UX Researcher** at NRG, you will be responsible...product lifecycle. + **Champion User Advocacy:** Act as the voice of the user within the organization, ensuring that… more
- Coinbase (Austin, TX)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization plays an imperative role in achieving our ... team is dedicated to eliminating compliance challenges, empowering our customer experience via self-service and automation, and optimizing ...interactions to build an effortless experience. As a Data Analyst on our team, you will own and drive… more
- SHI (Austin, TX)
- …an experienced senior product marketing manager to drive awareness and customer experience for its Cloud and Data Center Solutions. This "hands-on" role focuses ... pre-sales teams, product teams, events teams, writers, designers, and analyst relations. The main goals of the role are...teams with market knowledge and targeted content. + Conducting Voice of the Customer activities and collaborating… more