- Cognizant (Sacramento, CA)
- … obsessed, analytical, and high energy individual to join our team as a Postmortem Analyst as part of the Executive Customer Relations team. This role will focus ... advocate for an effortless support experience to bring the voice of the customer into the design...offerings including software, services and devices. The Executive Postmortem Analyst performs support quality reviews for Executive, Legal, and… more
- City National Bank (Los Angeles, CA)
- …Office, Los Angeles, CA. * WHAT IS THE OPPORTUNITY? The Senior CX & Insights Analyst works with product and business unit stakeholders across the enterprise to ... *CLIENT EXPERIENCE & INSIGHTS SENIOR ANALYST - AVP or VP *based on candidate...the CX team is delivering what is required of business stakeholders. It involves the end-to-end creation and implementation… more
- Snap Inc. (Los Angeles, CA)
- …Spectacles (https://www.spectacles.com/) . We are looking for a Senior App Experience Analyst to join our team at Snap in Santa Monica. **Key Responsibilities:** ... + Perform in-depth analysis on existing and newly emerging customer experience trends + Identify automation opportunities both in the product and support experience… more
- ICW Group (San Diego, CA)
- …journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us ... about why you want to be here! The **Systems Analyst II** will support, maintain, and improve applications and...integrations in a cost effective, secure, high performing and customer centric manner. This position exists to support the… more
- Coinbase (Sacramento, CA)
- …and demanding environment *Nice to haves:* * FinTech, TradFi, consulting, business operations technical program management or other customer -facing disciplines. ... Coinbase is looking for a creative and analytical Senior Analyst of Technology Risk. You will serve as a...manage, and communicate risks, and use outcomes to inform business decisions. You will serve as the subject matter… more
- Coinbase (Sacramento, CA)
- …Experience in project management, analytics, or vendor management * Advanced degree in business , finance, or customer experience (CX) * Proficiency with tools ... regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst , Compliance TMS Operations within the CX Compliance team, you will… more
- Snap Inc. (Los Angeles, CA)
- …glasses, Spectacles (https://www.spectacles.com/) . We're looking for a Senior Anti-Abuse Analyst to join Snapchat's Customer and Review Operations organization! ... prevention strategies, and optimization of existing processes. You'll collaborate with Customer Operations, Engineering, and our Product teams to help keep… more
- Coinbase (Sacramento, CA)
- …certification in AML or Fraud (eg CAMS, CFCS, CFE) * Advanced degree in business , finance, or customer experience (CX) Position ID: G2726 *Pay Transparency ... requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst , Compliance Operations within the CX Compliance team, you will be… more
- Gilead Sciences, Inc. (Foster City, CA)
- …IT development supports revenue growth, compliance, and customer outcomes + Presents Voice of the Business by capturing evolving business needs and ... of our business operations. As a lead business analyst , you will be responsible for...+ Proven inspiring and influencing skills applicable to both customer and internal audiences, including senior leadership + Good… more
- Oracle (Sacramento, CA)
- …Tour sessions, and major event narratives with compelling content and visuals. **6. Analyst Relations & Customer Advocacy** + Contribute directly to shape and ... This role requires deep collaboration across Product Management, Campaigns, Sales, Analyst Relations, and Field Marketing to ensure Oracle's analytics story is… more