- Intuit (San Diego, CA)
- …org** and holds **end-to-end Data Science accountability** for customer experience, voice of customer ( VoC ) insights, data infrastructure, and ... + Lead the teams managing Customer Experience (CX), Voice of Customer ( VoC ) data science, survey and data infrastructure, reporting and analytics… more
- Ralliant (Hollister, CA)
- …and maintains order and sales forecasts for assigned programs. Assesses VOC ( voice of customer ) data to identify business opportunities and recommend ... The Program Manager is responsible for the proposal effort, customer support, and management of their respective programs for those specific customers requiring a… more
- Intuit (Mountain View, CA)
- … Experience (CX) practice within the organization. The team will be accountable for our Voice of Customer ( VOC ) Feedback Loop: Leading the elimination of ... customer -facing support teams to identify, synthesize and prioritize VOC and VOE data , building business cases for change and driving implementation of… more
- ITT (Valencia, CA)
- …communication, realistic commitments, accurate information, and positive results. + Serve as the voice of the customer ( VOC ) internally, track and present ... and defense, general industrial, medical, and energy markets. **Position Summary** The Customer Service Manager (CSM), under the direction of the Director(s) of… more
- Microsoft Corporation (San Francisco, CA)
- …and end to end Data , Analytics and Agentic AI solutions. + Be the Voice of Customer ( VOC ) to share insights and best practices with Engineering, ... is at the leading edge of Microsoft's Artificial Intelligence (AI)/ Data innovations and one of the fastest growing groups...customer to choose the best Microsoft Intelligent AI, Data and Analytics platform and win the AI Design,… more
- Medtronic (Irvine, CA)
- …the dissemination of best practices and solve local problems as identified. + Leads voice -of- customer ( VOC ) and voice -of-business (VOB) activities for ... research, primary qualitative and primary quantitative research techniques to identify and address customer insights into clinical data + Ability to create and… more
- CARMAX (Buena Park, CA)
- … service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer ( VoC ) processes. ♦ Maintain or exceed the CarMax ... a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer ...guidelines for customer satisfaction. ♦ Read, interpret and transcribe … more
- TE Connectivity (CA)
- …understanding of TE Digital Data Networks products and future roadmap. + Use VOC ( Voice of Customer ) tools to understand the accounts' technology. + ... They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product… more
- TE Connectivity (CA)
- …understanding of TE Digital Data Networks' products and future roadmap + Use VOC ( Voice of Customer ) tools to understand the accounts' technology, + ... They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product… more
- Sharecare (Sacramento, CA)
- …deliver services + Responsible for creating client profile, Quarterly Business Reviews and gathering Voice of the Customer ( VOC ) through NPS (Net Promoter ... unify and manage all their health in one place. Our comprehensive and data -driven virtual health platform is designed to help people, providers, employers, health… more