- CenterWell (Sacramento, CA)
- …end-user experience. + Customer & Clinical Voice : Lead structured Voice of Customer ( VoC ) activities, synthesizing input from patients, providers, ... to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. We...highly matrixed healthcare settings. You will serve as the voice of the customer , working across clinical,… more
- Medtronic (Santa Rosa, CA)
- …including tracking of leading and lagging indicators to enhance therapy awareness. Gather Voice of Customer ( VOC ) input for product development purposes ... and deliver in executable format to cross-functional leaders. Conduct and deliver data analyses to monitor market trends, measure marketing program Return on… more
- Coinbase (Sacramento, CA)
- …problems. * Build and operationalize a long-term strategy for risk based on customer feedback and VOC , including engagement models, deflection pathways, and ... get 80% of the impact * Identify and analyze data , customer feedback and trends to identify...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- CARMAX (Riverside, CA)
- … service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer ( VoC ) processes. ♦ Maintain or exceed the CarMax ... a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer ...guidelines for customer satisfaction. ♦ Read, interpret and transcribe … more
- Danaher Corporation (West Sacramento, CA)
- …+ Capture and integrate Voice of Customer ( VOC ) and Voice of Sales (VOS) to inform data -driven marketing campaigns and content development. + Build ... diagnostics. In this role, you will lead the development of compelling, customer -centric value propositions that empower global sales teams to win in competitive… more
- Acuity Inc. (Costa Mesa, CA)
- …role in determining product strategy, setting direction, forming important partnerships, championing voice of the customer within the organization, and building ... our innovative full stack audio, video and control platform, unifies data , devices and a cloud-first architecture, empowering organizations to deliver transformative… more
- J&J Family of Companies (Santa Clara, CA)
- …markets or market segments is preferred + Knowledge of marketing research and analysis, including ( VOC ) voice of the customer is required **Other:** + This ... Business Storytelling, Business Valuations, Consulting, Critical Thinking, Cross-Functional Collaboration, Customer Intelligence, Data Analysis, Data -Driven… more
- Applied Materials (Santa Clara, CA)
- …program management and product lifecycle management experience + Customer focused - Voice of Customer ( VOC ) domain expertise and strong customer ... looking for the next step in your future, consider Applied Materials. With the data explosion and new investment in semiconductors, it's an exciting place to be.… more
- Applied Materials (Santa Clara, CA)
- …with ability to deliver against multiple KPIs. + Customer -focused mindset with Voice of Customer ( VOC ) experience. + Entrepreneurial, hands-on attitude ... looking for the next step in your future, consider Applied Materials. With the data explosion and new investment in semiconductors, it's an exciting place to be.… more
- Medtronic (Los Angeles, CA)
- …and international medical meetings, eg, ELSO, SEECMO, ISHLT, AmSECT, CREF etc. + Participate in Voice of Customer ( VOC ) and customer VIP sessions + ... product training as needed + Assist Medtronic Lifeline, Technical Support, and Customer Focused Quality teams with customer clinical/technical questions and… more