• CX Research Specialist

    TIAA (Charlotte, NC)
    …key highlights and detailed analysis of user testing sessions, surveys, competitive research, Voice -of- Customer ( VOC ) data , analytics + Write, launch ... collaborates with UX, product and technology partners to fully understand the customer journey, potential gaps, and opportunities according to their discipline in… more
    TIAA (08/23/25)
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  • GT S Services Sales Team Lead (Remote)

    Siemens Energy (Raleigh, NC)
    …forecasting Order Input, support team members in collecting and processing voice of customer ( VOC ) data to help advance new product development, product ... approach to include proper preparation, pre-call planning, cross-selling, development of customer facing questions and customization of our solutions based on… more
    Siemens Energy (06/25/25)
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  • Sr Market Intelligence & Engagement Specialist

    ALBEMARLE (Charlotte, NC)
    …**corporate events** . + **Experience managing Voice of Customer ( VoC ) programs** , including survey design, data analysis, and collaboration with ... establish strong customer relationships and drive continuous improvements based on VoC data . + **Cross-Functional Collaboration** : Ability to partner with… more
    ALBEMARLE (07/15/25)
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  • Staff Data Engineer - Hybrid

    The Hartford (Charlotte, NC)
    …scalable ETL pipelines, real-time data exports, storage solutions that power Medallia Voice of Customer ( VoC ) analytics. You will work across multiple ... your manager. The Medallia - Voice of Customer team within The Hartford's Enterprise Data ...into scalable data solutions that support Medallia Voice of Customer ( VoC ) analytics.… more
    The Hartford (08/08/25)
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  • Sr Product Manager

    Honeywell (Charlotte, NC)
    …business cases and ROI models for comprehensive manufacturing solution offerings Develop and execute Voice of Customer ( VOC ) plans to gather insights on ... manufacturing pain points across all operational areas Analyze VOC data to prioritize feature requirements and market opportunities spanning the manufacturing… more
    Honeywell (08/02/25)
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  • Global Industrial Separation & Wastewater Product…

    Xylem (Morrisville, NC)
    …value proposition which is validated through market research, voice of the customer , and other data inputs. + Frames the offering in a collaborative ... and future products - Conducts product related market research, Voice of Customer , customer visits...product performance Sales and Profitability + Understands and provides data for the S&OP forecast with ownership of product… more
    Xylem (07/25/25)
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  • Quality & Reliability Engineer II

    TE Connectivity (Fuquay Varina, NC)
    …customer complaints and issues are resolved with a sense of urgency * Bring the Voice of the Customer ( VOC ) to the operations and functional teams. ... and process validation testing, and understanding test specifications * Analyze customer information manufacturing processes, and data to identify possible… more
    TE Connectivity (08/13/25)
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  • Client Success Manager - Remote

    Sharecare (Raleigh, NC)
    …deliver services + Responsible for creating client profile, Quarterly Business Reviews and gathering Voice of the Customer ( VOC ) through NPS (Net Promoter ... unify and manage all their health in one place. Our comprehensive and data -driven virtual health platform is designed to help people, providers, employers, health… more
    Sharecare (08/23/25)
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  • Service Consultant

    CARMAX (Raleigh, NC)
    … service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer ( VoC ) processes. ♦ Meet or exceed CarMax ... guidelines for customer satisfaction. ♦ Read, interpret and transcribe data in order to maintain accurate records. ♦ Intermediate computer skills, including… more
    CARMAX (07/19/25)
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