- GE Vernova (Houston, TX)
- …tools. **Job Description** **What you'll do (Job Responsibilities)** * Ensure VOC ( Voice of Customer ) data quality and migration into new platforms. ... & Marketing Organization, you will be an active contributor to strengthening data quality, supporting migration to new platforms, and enabling product management and… more
- Liberty Utilities (Hawkins, TX)
- … data insights. + Support the Manager of Data Analytics and Manager Voice of Customer with process design and workshops to jointly improve Liberty's ... Manager, Voice of the Customer Insights LU... establishes as robust market research portfolio that uses data for insights. Business leaders across Liberty will be… more
- Deloitte (Dallas, TX)
- …VOC Strategy + Work with business stakeholders to translate their objectives into VOC ( Voice of Customer ) solutions, journey maps, and actionable ... stakeholders. + Experience in client-facing consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery. +… more
- S&P Global (Dallas, TX)
- …client usage by demonstrating the value of our data and tools. + Conveys Voice of Customer ( VOC ) feedback to S&P Global account team(s) and Product ... as well as proactive analysis and insights. + Understand customer questions and needs to offer data driven solutions and insights using S&P Global data… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …resolution through problem-solving, empathy, and proactive communication. Customer Advocacy & Voice of the Customer ( VoC ) Strategy Ability to act ... will take full ownership of frontline performance, represent the voice of the customer , hold a high...+ Strong problem-solving and analytical abilities, with experience using customer data to drive decisions. + Demonstrated… more
- CARMAX (Austin, TX)
- … service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer ( VoC ) processes. + Maintain or exceed the CarMax ... a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer ...guidelines for customer satisfaction. + Read, interpret and transcribe … more
- Datavant (Austin, TX)
- …from complexity and enabling teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** + **Develop Voice of ... Datavant is a data platform company and the world's leader in...organization builds and communications products that are informed by customer insight, executed efficiently, and understood by the market.… more
- Wolters Kluwer (Coppell, TX)
- …product documentation and roadmaps. + Represent the voice of the customer through direct engagement and VOC activities. + Oversee the day-to-day ... + Strategic Thinking- Ability to align product initiatives with business goals. + Customer -Centric Mindset - Experience in VOC activities and customer … more
- CenterWell (Austin, TX)
- …end-user experience. + Customer & Clinical Voice : Lead structured Voice of Customer ( VoC ) activities, synthesizing input from patients, providers, ... to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. We...highly matrixed healthcare settings. You will serve as the voice of the customer , working across clinical,… more
- The Hartford (San Antonio, TX)
- …of Generative and Agentic AI capabilities to transform business processes and services. + Puts Voice of Customer ( VOC ) and Voice of the Employee ... activities relative to leveraging Generative and Agentic AI, Predictive Analytics, Data Science, and Machine Learning. Key accountabilities of the position are… more