- The Boeing Company (Everett, WA)
- …value stories. + **Market Intelligence & Lead Generation:** Leverage market data , Voice of Customer ( VOC ) insights, analytical models, and economic ... aviation traffic, gaining insight into market dynamics and demand drivers. + ** Data Analytics & Visualization:** Utilize data analysis tools and visualization… more
- Amazon (Seattle, WA)
- …technical and BI teams to define and deliver solutions. - Collection of VoC ( Voice of the customer data ) through usability studies, surveys, focus groups ... initiatives to define the long-term strategy and vision to meet emerging customer needs. You will handle complex product development and business management… more
- CARMAX (Spokane Valley, WA)
- … service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer ( VoC ) processes. + Maintain or exceed the CarMax ... a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer ...guidelines for customer satisfaction. + Read, interpret and transcribe … more
- Amazon (Seattle, WA)
- …Knowledge management and best practices documentation * Release coordination and change control * Voice of Customer ( VOC ) program integration * Tools and ... enables our three product groups and multiple engineering teams to deliver customer value more effectively. You'll establish the processes, tools, and practices that… more