- Meta (New York, NY)
- …satisfaction and loyalty by analyzing customer support surveys and operational data to identify areas for improvement, while partnering with cross-functional teams ... points across Reality Lab's customer support channels using various systems and data sources (customer support operational data , case transcripts, surveys, and… more
- Amazon (New York, NY)
- …to transform their existing MarTech ecosystems using cloud-native architectures and modern data strategies. You will act as the voice -of-the-customer throughout ... 500 customers and partners, addressing marketing technology modernization, customer data unification, omni-channel activation, and AI-driven personalization at enterprise… more
- NBC Universal (New York, NY)
- …synthesizing external sources, to help guide those decisions. They're an important voice and influencer in the company, consulting with and presenting their findings ... both loves conceiving and guiding work projects, and also digging into data and finding new business opportunities first-hand. RESPONSIBILITIES INCLUDE BUT ARE NOT… more
- Google (New York, NY)
- …or equivalent practical experience. + 5 years of experience interacting with and manipulating data using tools such as SQL, R, or other statistical languages. + 5 ... years of experience working with multiple data sources, combining information to generate insights from analyses,...into clear, actionable insights. **About the job** The Googler Voice Research and Operations team is looking for a… more
- Coinbase (Albany, NY)
- …building and running a security compliance program that reflects how we protect the data and assets in our care, to open the doors with customers, regulators, ... issues in relation to evolving technology (eg, crypto, cloud, data lakes, machine learning) * Certification is a plus,...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Lumen (Albany, NY)
- …connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building ... anywhere in the US **The Main Responsibilities** + Conduct threat research across technical data sets, fusing Black Lotus Labs telemetry with third party data … more
- JPMorgan Chase (New York, NY)
- …life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing ... the go-to-market strategy for the product. You will collaborate with data scientists, engineers, market experts, annotators, and project managers to curate… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... of Credit (BLOC) Analytics team deploys advanced analytics to drive actionable data -based insights. The Senior Manager, BLOC Product Analytics, is responsible for… more
- Coinbase (Albany, NY)
- …You will lead strategic cross-functional initiatives to develop scalable, data -driven, and customer-focused experiences that both resolve issues and create ... with CX leadership and external business units. * Utilize customer data and anecdotes to identify actionable customer experience improvement opportunities. *… more
- Amazon (New York, NY)
- Description Amazon Fashion & Fitness is seeking a bold, innovative, and data -obsessed Principal Product Marketing Manager to shape the future of personalized ... speed, efficiency, and customer value. About You: - Deeply data -driven: skilled in SQL, analytics, and data ...surprise and delight Amazon Fashion & Fitness customers. * Voice of the Customer: Champion the customer in all… more
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