- UKG (Raleigh, NC)
- …a growth engine and guardian of the customer base-delivering proactive, data -driven, and emotionally resonant experiences across the entire customer lifecycle. CXI ... drives retention, adoption, and advocacy. Role Overview We are seeking a data -driven, customer-obsessed Principal Customer Experience (CX) Analyst to join our newly… more
- ALBEMARLE (Charlotte, NC)
- …and collect insights from SMEs across the organization (Product Management, Pricing, Data Science, NBD, R&T, Marketing, Sales, External Affairs, etc.) to inform the ... must be able to organize critical stakeholders to formulate robust, data -driven recommendations and facilitate strategic decisions for the future direction of… more
- ALBEMARLE (Charlotte, NC)
- …and collect insights from SMEs across the organization (Product Management, Pricing, Data Science, NBD, R&T, Marketing, Sales, External Affairs, etc.) to inform the ... must be able to organize critical stakeholders to formulate robust, data -driven recommendations and facilitate strategic decisions for the future direction of… more
- Acxiom (Raleigh, NC)
- …management. This leader serves as the central connection point between data , technology, compliance, and go-to-market teams, ensuring Acxiom's Real ID solutions ... seamless product delivery. + Perform market research, competitive analysis, and voice -of-client studies to inform product positioning and differentiation. + Promote… more
- Sumitomo Pharma (Raleigh, NC)
- …users. + Configure, maintain, and troubleshoot VOIP systems, including Microsoft Teams Voice , and manage legacy POTS lines for reliable telephony services. + ... Collaborate with network teams to ensure QoS for voice traffic, perform number porting, and maintain compliance with E911 regulations. + Perform preventative… more
- Siemens (Raleigh, NC)
- …In this role, you will craft compelling copy with a consistent brand voice that differentiates Brightly Software from competitors to engage and convert readers. You ... willdo** + Write clear, concise, and error-free copythat reflects our defined tone of voice + Learn and stay current on target audiencesand key positioning for how… more
- Coinbase (Charlotte, NC)
- …pipelines to give our ML models the freshest and highest quality data . * Evangelize state-of-the-art practices on building high-performance distributed training jobs ... that process large volumes of data . * Build tooling to observe...decision. Your interview responses, in the form of a voice recording and/or transcript will be assessed in terms… more
- ALBEMARLE (Charlotte, NC)
- …from sessions, networking, and analyzing industry discussions. + Working with the data science team, develop processes to leverage AI tools and technologies to ... comprehensive market intelligence reports, identifying key insights and trends more efficiently. Voice of Customer (VoC) Initiative: + Own the Design of the VOC… more
- Coinbase (Charlotte, NC)
- …journeys that connect customers to chat, email, or voice support lines accessible through our Help Center ([https://help.coinbase.com](https://help.coinbase.com)) ... Customer-facing) tooling and you will collaborate closely with Engineering, Data Science, and CX teams to align on ambitious...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Humana (Beaufort, NC)
- …on coding quality trends, risk areas, and educational outcomes using data visualization techniques. + Provider onsite education, based on business needs ... + Collaboration with other market provider facing role + Utilize data analytics tools to assess coding quality, identify error patterns, and monitor compliance with… more
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