- Publicis Groupe (Irving, TX)
- …role spans the full Business Intelligence lifecycle-from gathering requirements and building data models from numerous data platforms to publishing dashboards & ... visualizations and real-time intelligence. You will also drive automation to enhance data quality and efficiency, troubleshoot data issues, and conduct in-depth… more
- HUB International (Austin, TX)
- …and responsibilities:** + Primarily phone customer service + Time management of responsibilities + Data entry + Review & return voice mails + Monitor department ... emails **Work experience:** + Proven experience in the areas of customer service, strong communication skills (verbal & written) and willingness to learn. **Education/Licensing:** + High school diploma **Skills/Experience Required:** + Ability to multi-task +… more
- Coinbase (Austin, TX)
- …serving. * *Drive the Technical Roadmap:* You will be the primary technical voice *influencing at an organizational level*. Work with Product, Ops, and other ... clear technical roadmap*. You will be the primary technical voice defining the "how." * *Mentor and Lead:* Act...Experience in building backend systems with a focus on data processing or analytics is a plus. * *Team… more
- Coinbase (Austin, TX)
- …report to the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and ... engineering teams building customer-facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define and execute a… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …and continuous improvement. You will take full ownership of frontline performance, represent the voice of the customer, hold a high bar for results, and dig deep to ... pain points, and equip frontline agents with the tools, training, and brand-aligned voice needed to deliver exceptional service. You must reside in one of these… more
- Datavant (Austin, TX)
- Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data ... platform is powered by the largest, most diverse health data network in the US, enabling data ...teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** + **Develop … more
- Coinbase (Austin, TX)
- …you'll work hand-in-glove with our Comms team to ensure we speak with one voice : clear, empathetic, credible, and aligned to Coinbase's values. This is a role for ... dashboards that drive accountability. * Manage crisis responses, including data -breach communications, scam advisories, and trust building post-incident. * Champion… more
- CenterWell (Austin, TX)
- …involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. We are seeking a Senior ... measurable value in highly matrixed healthcare settings. You will serve as the voice of the customer, working across clinical, operational, and technical teams to… more
- Sprinklr (TX)
- …feedback, and omnichannel contact center management - enabling enterprises to unify data , break down silos, and act on real-time insights. Today, 1,900+ enterprises ... to lead the architecture and technical direction of our next- gen voice infrastructure. You'll be responsible for building carrier- grade systems with high… more
- Publicis Groupe (Irving, TX)
- …digital marketing channels: ads, SMS, mobile apps, and web. + Experience with customer data management ( data warehouse, data lakes, CDP, etc.) technologies. ... system (DTM, GTM, Tealium) a plus. + Experience with one Customer Data Platform (Salesforce CDP, Adobe Experience Platform, mParticle, Segment, etc.) a plus.… more