- Amazon (Herndon, VA)
- …applications and services are constructed using the AWS platform. - Represent the voice of the customer; bring customer feedback to product teams to influence ... software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience Preferred Qualifications - Experience working… more
- Iteris, Inc. (Salem, VA)
- …service and emergency response. What you will be doing: + Be a friendly voice and helpful guide for citizens and visitors with questions about VDOT projects, ... systems technology, Iteris' advanced detection sensors, mobility and traffic data , software-as-a-service offerings, and consulting services represent a comprehensive… more
- Steampunk (Mclean, VA)
- …customer pain points and identify enterprise opportunities. You will serve as the voice of the customer, making sure their needs are considered and met within ... within a multi-disciplinary delivery team including UX/UI designers, technologists, data scientists, engineers, solution architects, and changemanagers + A natural… more
- Amazon (Arlington, VA)
- …support for key technical projects. * Create mechanisms to constantly understand ' Voice of Customer' through surveys and internal feedback from startup-facing team ... and non-technical executive audiences Preferred Qualifications - Experience interpreting data and making business recommendations - Experience identifying, negotiating,… more
- Ensono (Richmond, VA)
- …and a results-driven culture. 5. Translate complex technical topics, operational data , and strategic metrics into clear, actionable insights for diverse audiences, ... compliance, security, and risk management standards. 10. Serve as a strategic voice for the global Mainframe organization in enterprise-wide forums, contributing to… more
- Cengage Group (Virginia Beach, VA)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... tracking/reporting mechanisms. + Leverage reporting tools to audit and clean up benefits data to ensure accuracy. Partner with vendors, HR and/or Payroll, as needed.… more
- Deloitte (Arlington, VA)
- …to reported issues. + Troubleshooting through logs for inbound, outbound voice (SIP/URS/ORS/IXN/Stat/MCP etc) , E-Services email chat, GMS, outbound campaigns for ... marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances… more
- Amazon (Arlington, VA)
- …designed from the ground up to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging AWS. This is a highly ... software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 4+ years of customer-facing contact… more
- Amazon (Arlington, VA)
- …of choice for customers? Do you love building new strategic and data -driven businesses? Join the Worldwide Specialist Organization (WWSO) Containers team as a ... of innovation. You will work directly with the AWS service teams to bring the voice of the customer to the service roadmap. You will build go-to-market plans that… more
- CARMAX (Midlothian, VA)
- …at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. ♦ Meet or exceed CarMax guidelines for customer ... satisfaction. ♦ Read, interpret and transcribe data in order to maintain accurate records. ♦ Intermediate computer skills, including spreadsheet knowledge. ♦… more