- Cognizant (Atlanta, GA)
- …such as Contact Routing and CTI, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording , Workforce Management and Quality Assurance ... for multi-channel contact management of voice , email, chat, SMS messaging, etc. to provide guidance, thought leadership and operational support as a highly skilled… more
- Houston County (Houston County, GA)
- …meetings, to include preparing meeting documentation, attending meetings, recording /transcribing minutes, distributing documentation, maintaining records, or other ... office equipment; skill in typing and data entry; skill in recording /transcribing information; and skill in utilizing various computer software programs relevant… more
- Lauridsen Group Inc. (Dalton, GA)
- …and regulations. + Prepares product for shipping to include recording lot number, ensuring/completing documentation for export shipments, verifying correct ... equipment required to accomplish job duties, such as computers, office telephones including voice mail features, fax machines, etc. + Ability to work daily, weekends… more
- Verint Systems, Inc. (Atlanta, GA)
- …customer success. Partner with customers to help consult and define their Voice of the Customer Analytics and Customer Engagement Management programs. Familiarity ... similar products; and/or understanding of Contact Center, cloud technology, call recording , Speech Analytics, Text Analytics, Real Time Speech Analytics, Automated… more
- Humana (Atlanta, GA)
- …that are used to support Humana's members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market ... not limited to): Omni-channel - "Queuing, routing, and experience", Softphone, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call… more
- CARMAX (Columbus, GA)
- …calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. + Assist Customer ... at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. + Maintain or exceed the CarMax guidelines for… more
- Houston County (Houston County, GA)
- …accountings, citations and warrants, civil/domestic suits, criminal proceedings/dispositions, recording of legal documents, etc.), per established procedures and ... speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice .… more
- Superior Court of Fulton County (Atlanta, GA)
- …County with the service they deserve. **Job Summary:** Using steno or voice writing equipment recordsand transcribes court proceedings or other hearings before the ... conferences, trials, motions, pleas, arraignments, and hearings. + Tests court recording equipment regularly; ensures systems work properly prior to start of… more
- CARMAX (Stockbridge, GA)
- …calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. ♦ Assist Customer ... at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. ♦ Maintain or exceed the CarMax guidelines for… more
- CARMAX (Stockbridge, GA)
- …at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. ♦ Meet or exceed CarMax guidelines for customer ... to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional… more