- TekSynap (Arlington, VA)
- …support skills in a high visibility environment. + Knowledge of the Transmission Control Protocol (TCP)/ IP protocol suite and must be well-versed with the ... issues of the data network and telephony systems (ISDN, VoIP , VoSIP, Teleconferencing Devices etc.), and associated technologies in...MAC and IP addresses. + Problem analysis and problem solving. +… more
- TekSynap (Arlington, VA)
- …TDM to VoIP services, and programming call tree and Interactive Voice Response functionality on the ACDS. + Monitor network performance, make recommendations for ... and execute MACs via service request tickets, ensuring compliance with customers' voice , video, and data requirements. + Conduct root-cause analysis on recurring… more
- TekSynap (Arlington, VA)
- …MACs via service request tickets. Collaborate with stakeholders to accommodate voice , video, and data requirements while maintaining accountability and traceability. ... address and fulfill these requests effectively. + Provide additional effort for Voice MACs, including Line Provisioning and Phone deployment. Ensure standard MAC… more
- TekSynap (Arlington, VA)
- …accordance with JSP-approved standards and architecture drawings, including encryption devices, VoIP devices, VoSIP devices, and auxiliary power equipment. + Perform ... life-cycle maintenance for all transport devices and supporting equipment. + Manage patching and cabling for JSP devices located in VIP/GO quarters. + Prepare a Monthly Report detailing all work performed by the Rapid Response Team. + Develop and implement… more