- SHI (Albany, NY)
- …sustained revenue growth. **Additional Responsibilities:** + Develop executive strategies for service delivery that prioritize customer value, innovation, and ... SHI is seeking an executive visionary to serve as VP of Services Partners & Alliances, responsible for architecting...partners, positioning SHI as a preferred collaborator for high-value service initiatives. + Act as the executive sponsor for… more
- Citigroup (Getzville, NY)
- …oriented with impeccable attention to detail and accuracy. + Excellent communications and customer service skills. + Performs other duties and functions as ... an unplanned event or disruption, in accordance with agreed-upon and consistent service levels. Employees in this job family ensure: Business Recovery Plans are… more
- Citigroup (New York, NY)
- …through the KYC onboarding and account opening process + Provide the highest level of customer service and teamwork to our clients + Possess an expert knowledge ... in Citi's client onboarding and account opening policies, procedures, and applications + Ensure all documentation received is current, accurate and complete. + Fulfill all requests in a timely manner + Liaise with product and functional partners to ensure… more
- Sprinklr (New York, NY)
- …the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. **Job Description** The VP of Global Sales Enablement ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- Publicis Groupe (New York, NY)
- …fostering a culture of trust, inclusion, and respect + Manage and work alongside VP on workstreams to co-manage and mentor a team with varying levels of experience ... for (CPGs) with distributed global teams + Excellent client service experience with proven ability to provide strategic media...Party data, pixels and Ad Servers + Expertise with customer acquisition goals and optimizing to CPA, CTR, Completion… more
- Citigroup (Rockville Centre, NY)
- …and Business Banking knowledge in all assigned branches to ensure a positive customer experience. Be accountable to client service scores. + Collaborate with ... Banker is responsible for proactively sourcing, acquiring, expanding, and retaining customer relationships by maximizing sales opportunities in an assigned Area,… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...global rollout of pricing strategies for Partner and Technology Service Brokers (TSB) programs. _Project Management:_ + Develop and… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...a unified, AI-native platform for four product suites: Sprinklr Service , Sprinklr Social, Sprinklr Marketing and Sprinklr Insights. Sprinklr… more
- JPMorgan Chase (New York, NY)
- …a critical role in promoting AI innovation and shaping the future of customer interaction through conversational AI. This role will support our Card and Connected ... with business objectives and user needs across multiple product areas + Diagram service flows and product features, design wireframes, and chat and voice prototype… more
- JPMorgan Chase (Brooklyn, NY)
- …As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep ... closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Merchant Services is the global payment processing business… more