- Amazon (New York, NY)
- …that underpins these experiences. Our mission is to automate and enhance customer engagement through personalization, using ML and Generative AI. To drive these ... of Applied Science, you will report directly to the VP of PVPD and oversee a large organization delivering...impact on shaping the future of entertainment, driving massive customer experience improvements, and achieving critical business KPIs. Key… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... Strategy:Drive strategic coordination and execution across high-impact digital initiatives that support the Middle Market business segment. Ensure alignment to the… more
- Cengage Group (New York, NY)
- …You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify customer ... to product changes and measure the business value and customer satisfaction delivered by the digital product. The ideal...analytical horsepower to more up-and-coming ones? Reporting to the VP , Head of Product Analytics, you will help bring… more
- Amazon (New York, NY)
- …requirements and business objectives. You'll be a key leader in driving customer success through their cloud journey, providing technical expertise and best ... and secure solutions tailored to meet the specific needs of each customer . You'll work closely with stakeholders to gather requirements, assess current applications,… more
- SHI (Albany, NY)
- …and non-technical concepts and explain complex problems with a wide array of customer audience types including C-Suite, VP /Director, + Willingness, drive and ... Security Consultant - Engineering provides subject matter expertise and technical support on Security Incident and Event Management (SIEM) platforms, supporting and… more
- Wolters Kluwer (Colonie, NY)
- …communities with timely, specialized expertise and information-enabled solutions to support customers' success through productivity, accuracy and mobility. As a ... towards achieving departmental sales goals while ensuring consistent performance and customer satisfaction for the Corporate Market segment business. The target… more
- Datavant (Albany, NY)
- …bold vision for healthcare. The Director of Client Success will report to the VP of Client Success and be responsible for strategically building and managing ... customer relationships. This leader will have accountability for ...clients and internal teams (eg, Product Development, Sales, Technical Support , etc.) + **_Operational Excellence_** + Proactively engage clients… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... growth and revenue, and premium differentiated experiences based on customer needs via performing analytics and experimentation, optimizing and innovating… more
- Lumen (Albany, NY)
- …critical role drives building the foundational digital capabilities that solve complex customer challenges and establishes Lumen as a distinguished leader in the ... enhancing the experiences of users, developers, and employees across Lumen's enterprise customer portal, developer portal, and API products. The individual in this… more
- Amazon (New York, NY)
- …hiring a Head of Go-To-Market Specialists for the Healthcare and Lifesciences (HCLS) customer segment. The Specialist team for HCLS is responsible for working with ... Enterprises and high-growth organizations in the Healthcare and Lifesciences customer segment to accelerate their cloud-native journey for the...drive an engagement and interact at the CxO / VP level, as well as background that enables them… more