- MUFG (Tampa, FL)
- …Management; (2) Quality Control and Customer Service; (3) Training; (4) Staff & Performance Management and (5) Provide Operational and technical Support for all US ... the ability to identify and remediate gaps and recommend areas of improvement . **Workflow Management:** Monitor the daily operations and ensure transactions are… more
- Citigroup (Tampa, FL)
- …Support assessment of the effectiveness of existing controls, identifying areas for improvement , and helping to implement necessary changes. + Continually drive and ... functions to understand the control processes and identify potential areas for improvement . + Stay updated on regulatory changes and industry best practices related… more
- Citigroup (Tampa, FL)
- …Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family **Responsibilities:** + Help ... breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar… more
- Citigroup (Tampa, FL)
- …disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject ... services to others in area of specialization. Work and performance of all teams in the area are directly...teams in the area are directly affected by the performance of the individual. Role is expected to support… more
- Citigroup (Tampa, FL)
- …disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject ... services to others in area of specialization. Work and performance of all teams in the area are directly...teams in the area are directly affected by the performance of the individual. **Responsibilities:** + The Application Support… more
- Citigroup (Jacksonville, FL)
- …disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject ... services to others in area of specialization. Work and performance of all teams in the area are directly...teams in the area are directly affected by the performance of the individual. **Responsibilities:** + Participates in the… more
- MUFG (Tampa, FL)
- …mentoring staff, overseeing incident response workflows, and driving continuous improvement in detection, triage, and escalation processes. This role includes ... new analysts; design and deliver remedial training as needed.** **Conduct performance reviews and provide coaching to develop analyst capabilities.** **Foster a… more
- Citigroup (Tampa, FL)
- …disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject ... services to others in area of specialization. Work and performance of all teams in the area are directly...teams in the area are directly affected by the performance of the individual. **Responsibilities:** + Responsible for initiatives… more
- Citigroup (Tampa, FL)
- …Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. **Responsibilities:** + Serve as ... EUC and ITeSS lifecycle. + Drive process efficiency, transparency, and continuous improvement of tooling capabilities. + Collaborate across teams to deliver on… more
- Citigroup (Tampa, FL)
- …all regulatory requirements + Develop, implement and track appropriate KPIs (key performance indicator) and SLAs (service level agreement) for the group + Recommend ... clients to meet their needs + Assess service quality and identify areas for improvement + Advise and coach new/lower level personnel + Appropriately assess risk when… more