- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then either resolves...software application issues. * Provide support for LAN, remote ( VPN , RDP, Citrix) access, and resolve basic Email connectivity… more
- Ferrotec USA (Livermore, CA)
- …of office locations. HOW YOU MAKE AN IMPACT Directs and coordinates activities of help desk staff engaged in computer operations by performing the following ... second level support. . Performs staff scheduling to ensure Help Desk coverage during normal business hours...familiarity and troubleshooting with IT infrastructure components (eg switches, VPN ). Prefe rr ed Sk ill s : .… more
- Apple American Group (Fresno, CA)
- …REMOTE USER SUPPORT Individual is 1st line of contact for Applebee's Help Desk . Has specialized hardware and operating system knowledge. Includes ... Ability to oversee and assist in hardware installations with Applebee's IT and AII Help Desk . Must maintain knowledge and understanding of POS Menu Files for… more
- Crane Aerospace & Electronics (Burbank, CA)
- …or Leadership **Minimum Qualifications:** + Experience: + Minimum of 5+ years working in a Help Desk or a Desktop Support Senior Role. + Minimum of 3 years ... shoot printers. + Assist customers on the use of VPN and associated security devices as well as troubleshoot...of computer, calculator, filing cabinets + Workspace (line, cube, etc):cubicle/ desk **Pay range: $39.10 to $47.54** . Several factors… more
- TEKsystems (San Diego, CA)
- Description The Client Services Support Technician is responsible for addressing the following: Help Desk calls from company user base Creates the initial record ... adapt to new technologies and processes Familiar with Terminal Services, Bomgar, Citrix, VPN , Remote Desktop and other remote access applications Must excel in an… more
- ManTech (San Diego, CA)
- …Center (NOC) or Network Operations Security Center (NOSC) environment including help desk , customer communication, trouble ticketing, and issue resolution ... to FTD devices and the FMC, including network connectivity, policy enforcement, and VPN tunnels. + Upgrades: Experience with managing the upgrade process for both… more
- Lumen (Sacramento, CA)
- …Brix. + Monitor and isolate network issues using SolarWinds Orion and Web Help Desk ; document advanced troubleshooting steps and resolution paths for knowledge ... and Web Helpdesk to monitor and isolate Layer 2/3 issues across IP, VPN , and MPLS networks, and maintain expertise in DS0/DS1/DS3 circuits, Ethernet, and private… more
- Huntington Ingalls Industries (San Diego, CA)
- …structure. + Experience in a network operations center environment including help desk , customer communication, trouble ticketing, and issue resolution. ... smooth operation of local area, world wide and virtual private networks ( VPN ). Plans, evaluates, and coordinates installation and/or reconfiguration of hardware and… more
- Stanford University (Stanford, CA)
- …to architect the next generation of protected research computing environments; help lead requirements gathering, cost analyses, planning and business case ... + Networking experience (ex: switch/port configuration, VLAN tagging, bonding, firewall, VPN ), + Storage experience and expertise (ie distributed file systems, NFS,… more
- STELLAR SERVICES (Los Angeles, CA)
- * Answer incoming customer emails to the Help Desk . * Follow established procedures to diagnose and troubleshoot system issues. * Analyze, determine, and ... in managing network performance and connectivity troubleshooting, including wireless networks and VPN issues. IT Technical Support I Program - IT Technical Support I… more