- Robert Half Technology (Houston, TX)
- …continuous improvement of support processes. Requirements + 1-5+ years experience in IT support, help desk , or service desk roles (some networking / ... identity management). + Log and track issues in ticketing systems (eg Service Desk tools, help - desk software), prioritize and escalate complex problems… more
- SHI (Austin, TX)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level...understanding of networking, security concepts, and remote access solutions ( VPN , MFA, etc.). + Relevant professional certifications, such as… more
- Robert Half Technology (Spring, TX)
- …updates, and user training initiatives. Requirements + 1-3 years of experience in a help desk , service desk , or technical support role. + Strong ... Description We are looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team. In this role, you will serve as the first… more
- Boardwalk Pipeline Partners (Houston, TX)
- …of hardware lifecycle management and software deployment + Advanced knowledge of help desk software, database connectivity and remote-control tools + Strong ... Job Responsibilities + Provide level 1 support for Service Desk line during peak call periods + Help...request, including categorization and priority into the IT service desk tool + Provide remote access/ VPN support… more
- TEKsystems (Plano, TX)
- …in a highly matrixed organization with other IT teams (Development, Service Desk , Infrastructure, Applications) to support staff and remediate any issues that arise. ... protect a mix of high-traffic cloud-based (IaaS), onsite and remote VPN infrastructures. Review and provide recommendations on design interaction diagrams, system… more
- ChenMed (Houston, TX)
- …to our development and engineering staff. + Responds to escalated request from help desk for issues related to computers, phones, printers, faxes, and ... N+ preferred, additional Certifications a plus + Prior IT Help Desk or Desktop Support experience required... or Desktop Support experience required + Experience with VPN , firewalls, DNS, DHCP, Windows Active directory, Junos Pulse,… more
- AireSpring (Houston, TX)
- …trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers ... AD + Firewalls (eg, Fortinet, Palo Alto), switching/routing, SD-WAN, and VPN solutions + Virtualization (VMware ESXi, Hyper-V), backup platforms (Veeam, Commvault),… more