- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer ... processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to...open case. All cases shall be logged in a web -based agent desktop application. + Performs manual… more
- Coinbase (Sacramento, CA)
- …and automation capabilities , as well as applications that enable customers to chat , email, or call our support lines accessible through our Help Center ... * Lead multiple engineering teams building customer-facing tools that power our chat , email, and voice support channels. Collaborate with Product Managers to define… more
- Oracle (Sacramento, CA)
- …development experience in Python, Javascript, C# or comparable languages. + Web application development experience. + Experience in Microservices development. + ... similar) + Familiarity with MCP (Model Context Protocol), A2A ( Agent -to- Agent protocol) and prompt engineering + Familiarity...+ Familiarity with front end UX for AI assistants ( chat UIs, dashboards) + Must have experience with public… more