- Amazon (Seattle, WA)
- …and implementing at least 2 of the following contact center solutions: IVR, chat , custom reporting, quality management, agent desktop, or workforce management - ... Description The Amazon Web Services Professional Services (ProServe) team is seeking...incorporating generative AI into the contact center (voice or chat bots, agent assist or next best… more
- AAA Mid Atlantic (Forks, WA)
- …performance to ensure prompt service and avoid delays in servicing Member communications (phone, web chat , leads, etc.). + Use sound business judgment to resolve ... prompt, accurate, and professional response to all Member contact points (phone, e-mail, chat , etc.). + Ability to serve on internal committees and contribute on… more
- Amazon (Bellevue, WA)
- Description Alexa+ is the groundbreaking cloud-based intelligent agent that powers Echo and other devices designed around your voice. Our mission is to push the ... our customers all around the world, we'd love to chat with you! We're seeking highly talented, driven and...enterprise software and/or services * Knowledge and experience with web -scale services and distributed systems * Excellent written and… more
- Amazon (Bellevue, WA)
- Description Alexa+ is the groundbreaking cloud-based intelligent agent that powers Echo and other devices designed around your voice. Our mission is to push the ... our customers all around the world, we'd love to chat with you! We're seeking highly talented, driven and...facing products and services * Knowledge and experience with web -scale services, distributed systems and online learning systems. *… more
- Walmart (Bellevue, WA)
- …adoption of AI/ML advances in the entire customer care domain, from customer facing GenAI chat and voice bots, to agent assist experiences, and large scale data ... in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive… more