- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer . + Support Services shall be ... for intermediate level inbound call, outbound call, email and web chat services, as well as back-office...up and resolution as requested. + Researches and analyzes customer service issues to provide information and… more
- Under Armour, Inc. (Sacramento, CA)
- Customer Service Systems Ops Analyst **...aligned with volume across multiple channels of communication: phone, chat , SMS, and Web to case, as ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- City and County of San Francisco (San Francisco, CA)
- …+ Experience leveraging various communication tools (social media, web forms, chat bots, text etc.) to influence customer experience in a passenger ... resolution. + Perform other functions outlined in the 1306 Customer Service Representative Supervisor (https://careers.sf.gov/classifications/?classCode=1306&setId=COMMN) job classification.… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role...case as applicable, to record each phone, email, or web chat communication with a customer… more
- Amazon (Palo Alto, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... - 3+ years coding (Python, Javascript/Typescript, Java, etc) experience integrating voice or chat bots with contact center platforms, APIs, web services, or… more
- Vagaro (Pleasanton, CA)
- …and billing inquiries + Troubleshoot, resolve, and document customer issues via phone, chat , and email + Work within service level goals and guidelines in a ... getting the job done! What You'll Be Doing: We're seeking enthusiastic, customer -focused problem-solvers to join our team as Technical Support Agents. If you're… more
- Robert Half Office Team (San Diego, CA)
- …teams to address and resolve client needs effectively. * Deliver exceptional customer service in all communications, maintaining a positive and empathetic ... to convey information clearly. * High proficiency in computer programs, including web -based systems, chat platforms, Word, Excel, and PowerPoint. * Familiarity… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Amazon Web Services Professional Services (ProServe) team is seeking...business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …the first line of support for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire to "own" customer ... incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...through analysis and problem solving 100% over the phone, chat , and remote support in a high-volume call center… more
- Owens & Minor (San Diego, CA)
- …a low-pressure, consultative sales environment and are comfortable transitioning seamlessly between customer service and inside sales. You'll be empowered to ... referrals via (inbound & outbound) phone calls, email, fax, chat , text, web inquiries, and other electronic...referral needs, identify satisfactory resolution, and provide high quality customer service . + Comply with and adhere… more