- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports...case as applicable, to record each phone, email, or web chat communication with a customer… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer . + Support Services shall be ... for intermediate level inbound call, outbound call, email and web chat services, as well as back-office...up and resolution as requested. + Researches and analyzes customer service issues to provide information and… more
- Under Armour, Inc. (Tallahassee, FL)
- Customer Service Systems Ops Analyst **...aligned with volume across multiple channels of communication: phone, chat , SMS, and Web to case, as ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- BayCare Health System (Tampa, FL)
- …knowledge management, customer engagement utilizing various platforms (ie, CRM, chat , social media, web ), agent/team KPIs, proactive team development ... and clinical excellence. **Summary:** Responsible for the daily supervision of Customer Service Center Specialists in a 24/7 health care environment. Manages a… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …the first line of support for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire to "own" customer ... incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...through analysis and problem solving 100% over the phone, chat , and remote support in a high-volume call center… more
- Banfield Pet Hospital (Wesley Chapel, FL)
- …metrics). . Manage high volume of incoming client requests via telephone, email, and web chat . . Other job duties as assigned. Special Working Conditions: . ... assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication. Description -...is required. . Minimum of one year of relevant customer service and/or call center experience is… more
- AON (FL)
- …paced environment with minimal instruction and a high degree of accuracy + Experience in Customer Service and/or sales experience in person and over the phone + ... computer screens, work with a variety of enrollment systems, web tools, and ability to set up computer for...Preferred Experience: + 1 + years of experience in Customer Service and/or sales experience in person… more
- Percepta (Melbourne, FL)
- …concerning possible problems or areas of improvement + Strive to achieve white-glove customer service with each consumer (white-glove is defined as providing or ... **Description** At Percepta, we bring first-class service across each market we support. As a...a flexible schedule + Intermediate computer skills such as Web Browsing, Email (including Microsoft Outlook), Chat ,… more
- University of Miami (Coral Gables, FL)
- …and support + Commitment and demonstrated excellence to providing the highest level of customer service to achieve student success + Commitment to a flexible ... 1-3 years of professional work experience, preferably in higher education or in a customer service environment + Exceptional customer service experience… more
- Teleperformance USA (Port Saint Lucie, FL)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... making that happen** **.** **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative… more