- ServiceNow, Inc. (Orlando, FL)
- …explain solutions to complex technical problems + Personal commitment to quality and customer service FD21 **Work Personas** We approach our distributed world of ... questions and resolve issues through various technologies including web , chat , email, case updates, as well...team: Email troubleshooting Authentication Network LDAP Import/Export Restful API Web Services Javascript + 4+ years customer … more
- ServiceNow, Inc. (Orlando, FL)
- …to work productively while unsupervised + Strong personal commitment to quality and customer service + Excellent written and verbal communication skills with the ... timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central... questions and resolve issues through various technologies including web , chat , email, case updates, as well… more
- AdventHealth (Altamonte Springs, FL)
- …ensuring program excellence and strategic growth, with extended oversight of all chat -based communications with consumers. . Provide leadership to the corporate CXC ... o omnichannel experience for consumers, ensuring smooth hand-offs and connectivity o web Inquiries function for consumers, with a robust process to ensure response… more
- Ryder System (Tallahassee, FL)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... network architecture and operation of cloud platform operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing… more
- Lincoln Financial (Tallahassee, FL)
- …You will build relationships cross functionally that lead to providing excellent customer service , increasing revenue, and reducing risk. You will drive ... process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, and enhance the Lincoln… more
- Lincoln Financial (Tallahassee, FL)
- …complex topics through email and telephone with internal/external stakeholders in a customer -centric and professional demeanor. + Considerate of what the customer ... actions. Recognizes what needs to be done to meet customer needs and demonstrates flexibility and responsiveness to meet...and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln… more
- Lincoln Financial (Tallahassee, FL)
- …whether to accept or reject a risk based upon their analysis of the customer 's information. **What you'll be doing** * Reviews more complex new business and renewal ... coverage(s) and/or coverage levels on insurance products based on customer 's price range. * Adds more complex amendments/ACRs for...and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln… more
- Magellan Health Services (Panama City, FL)
- …utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat , or video-based communications and secure ... full breadth of personal financial counseling services to military service members and their families at military installations. Services...video teleconference sponsored by the customer . Virtual PFC support may only be authorized by… more
- TTEC (Tallahassee, FL)
- …in JavaScript (jQuery or similar frameworks) and working knowledge of front-end web technologies. . Experience with databases such as MySQL and Postgres. . ... we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf… more
- Ryder System (Tallahassee, FL)
- …critical thinking skills and able to problem solve while providing superior customer support and HR subject matter expertise. **Essential Functions** + Receive ... + Develop deep expertise and specialized knowledge in functional area to aid customer escalation calls + Identify areas for continuous improvement + Required to meet… more