- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports...case as applicable, to record each phone, email, or web chat communication with a customer… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …on behalf of customer . + Supports inbound calling, outbound calling, web chat and paper mail applications/inquiries. + Assists customers with processing, ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Job Responsibilities**...existing case as applicable, to record each phone, or web chat communication with a customer… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer . + Support Services shall be ... for intermediate level inbound call, outbound call, email and web chat services, as well as back-office...up and resolution as requested. + Researches and analyzes customer service issues to provide information and… more
- Nelnet (Brownsville, TX)
- …Hardwired internet (Ethernet) connection router, cannot connect via Wi-Fi In your role as a Customer Service Advisor you will serve as the face of Nelnet to our ... customer experience. Nelnet is committed to providing our Customer Service Advisors with tools to develop...your strong communication skills o Cross training to utilize web chat , email, text and social media… more
- PenFed Credit Union (San Antonio, TX)
- …experience at PenFed starts with you! Our team is responsible for providing exceptional customer service . We are seeking talented individuals that thrive in a ... you agree, you belong here! PenFed is hiring a Customer Service Representative to work onsite at...in all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve,… more
- Under Armour, Inc. (Austin, TX)
- Customer Service Systems Ops Analyst **...aligned with volume across multiple channels of communication: phone, chat , SMS, and Web to case, as ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- WM (Houston, TX)
- …Proven experience designing and optimizing digital self- service experiences across web , mobile, and chat platforms. + Strong Analytical Skills: Ability ... for making recommendations that will improve online adoption and customer experiences across digital channels + Act as a...designing and optimizing digital self- service experiences across web , mobile, and chat platforms. Strong Analytical… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... - 3+ years coding (Python, Javascript/Typescript, Java, etc) experience integrating voice or chat bots with contact center platforms, APIs, web services, or… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Amazon Web Services Professional Services (ProServe) team is seeking...business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …the first line of support for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire to "own" customer ... incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...through analysis and problem solving 100% over the phone, chat , and remote support in a high-volume call center… more