- Chenega Corporation (Springfield, VA)
- …experience working in the Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests when ... determine and implement solutions. + Respond to email or chat messages for customers seeking help. + Walk customers...Ability to obtain CI Poly clearance. + Exhibit excellent customer service , organizational, and time management skills.… more
- Lincoln Financial (Richmond, VA)
- …In collaboration with senior leaders, establishes & defines objectives focused on customer service & operational effectiveness. Leads resources in gathering ... execution of approved decisions that enhance the internal and external customer experience. * Directs business organizational readiness planning and execution for… more
- Ryder System (Richmond, VA)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... network architecture and operation of cloud platform operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing… more
- Amazon (Herndon, VA)
- …by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You will be able to measure your ... is a collection of AWS regions provided for a customer with specific security requirements. The AWS Cross Domain...and mentorship. Have questions about this role? Start a chat with the recruiter today! Please reach out to… more
- Lincoln Financial (Richmond, VA)
- …financial calculations consistent with company and state guidelines. * Providing exceptional customer service and proactively recognizing customer needs and ... * 1-2 years of experience in claims, leaves or customer service * Strong written and verbal...accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide… more
- Lincoln Financial (Richmond, VA)
- …area of responsibility. You will also be responsible for delivering best-in-class service to our customers, and claimants. You will also be providing leadership ... policies, procedures, and department guidelines. * Developing and maintaining close customer ties, articulating customer needs, keeping priorities in focus… more
- Lincoln Financial (Richmond, VA)
- …Admin systems (Ardis, Converge, etc.) + Acts as product expert, relationship builder, service advocate, and problem solver to ensure customer 's expectations are ... customers and be an advocate on behalf of the customer by identifying opportunities for positive change. **What you'll...team, and advisors. + Evaluates team work loads and service levels to ensure tasks are prioritized and completed… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …as needed, taking on incidents and requests through various channels (email, phone, chat , and web -portal). + Manage user requests for assistance via Atlassian ... service desk platform, prioritizing and carrying issues to resolution. + Provides customer -centric service and support, reflected in survey data feedback from… more
- Wiser (Springfield, VA)
- …low risk and strong performance experience of an established GEOINT and Geospatial service provider. This position will employ safe searching principles in order to ... work experience directly engaging with IC partners/customers. + Experience with web browsing tools and advanced searching techniques (boolean, etc.) + Basic… more
- Lincoln Financial (Richmond, VA)
- …in complex coverage(s) and/or coverage levels on insurance products based on customer 's price range. + Adds complex amendments/ACRs for your assigned lines of ... coverage and segment(s). + Analyzes complex customer data & information to independently determine the price,...and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln… more