- Cognizant (Austin, TX)
- …CXOne Developer, you will make an impact by enhancing and optimizing Interactive Voice Response (IVR) systems to deliver seamless customer service experiences. You ... and enhance IVR systems using NICE CXone Studio. . Design , implement, and test Studio Scripting logic and workflows....Solid understanding of REST APIs and experience integrating with Web Services. . Strong knowledge of CCaaS architecture and… more