- Amazon (New York, NY)
- …contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of ... tools Amazon uses to provide its award winning customer service at massive scale and launching it as a...let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused ... on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and...processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in… more
- Global Industrial (Port Washington, NY)
- …architecture, design, and delivery of Salesforce projects like Sales and Service Cloud including integrations, data migrations, app installations and configuration. ... (Development, QA, Product Management/Product Owners, Technical Program Management, and Service Management) and stakeholders in other functional areas including Site… more
- ManpowerGroup (Albany, NY)
- …and branching off new versions of the source code. * Work within the IT Service Management System to take in incidents and service requests for the application, ... as request services from other ITS groups. * Coordinate service requests with various ITS Chief Operating Office personnel...Microsoft Visual Studio to develop/maintain applications in C#, ASP.NET, Web API for n-tier web deployment. *… more
- The New York Public Library (New York, NY)
- …its impact quantitatively. To do this we will need to centralize critical service delivery data (eg, books borrowed, attendance at talks, number of visits, etc.) ... platforms that the Data Engineering team already manage: our web analytics platform (Google Analytics 4), our data warehouse,...analytics platform, GA4 + Data quality on the library service data within our data platform + Understanding of… more
- Amazon (New York, NY)
- Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). ... let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and...AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center environment… more
- City of New York (New York, NY)
- …based on end-user requirements. Design and develop new solutions utilizing Web Services. PREFERRED SKILLS: Strong development experience in the design and ... implementation of C#, .Net Core, MVC, JavaScript, Angular 2+, RESTAPI, and web services. Strong working experience performing complex queries using a variety of SQL… more
- Amazon (New York, NY)
- Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). ... let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and...AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center environment… more
- Amazon (New York, NY)
- …and high scale data challenges and help organizations understand and use cloud computing web services to do big new things faster, at a lower cost? The Amazon ... Web Services Professional Services (ProServe) team is seeking a...processing, designing and deploying future state petabyte-scale data warehouse service and building and/or designing reference configurations to enable… more
- Amazon (New York, NY)
- …and scale needed to build innovative solutions for their most complex challenges. Amazon Web Services (AWS) is proud to be the pioneer and widely recognized leader ... in Cloud Computing. Our web services provide IT infrastructure in-the-cloud that is used...Sales Leader deeply familiar with Contact Center as a Service and generative AI, to lead the CXE business… more
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