- General Motors (Austin, TX)
- **Job Description** **The Role** In CCA (Customer Care & Aftersales) Vehicle Service Engineering, we write the software that enables vehicle service and repair ... our dealer and aftermarket networks. Our applications enable customers to schedule service appointments via their browser or mobile device and receive timely updates… more
- PenFed Credit Union (San Antonio, TX)
- **Job Overview** PenFed is hiring a Customer Service Representative to work onsite at our San Antonio, Texas service center. The primary purpose of this position ... is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and… more
- ARAMARK (Dallas, TX)
- …**Job Responsibilities** + Lead all inbound client facing activity (phones, emails, web , etc.), addressing client requests for orders, service and/or information ... Customer Service Coordinator I Requisition #: 607491 Location: Dallas,...responsible for handling inbound inquiries via phone, email, and web formats with the objective of one-call resolution. The… more
- ServiceNow, Inc. (Addison, TX)
- …vs. Customizations. + Support the engagements efforts for Field Service -specific process definition, re-engineering, improvement and gap analysis of ... and CRM and Industry Workflow Solution technology focusing on Field Service Mangement. + Guiding customers through the ServiceNow capabilities during different… more
- NANA Regional Corporation (San Antonio, TX)
- We are seeking a highly motivated Customer Service Engineer in customer support, service management, or a related field. This role is ideal for a proactive ... intersection of technology and customer engagement. **Responsibilities** + Lead management of web portal and user catalog, ensuring accurate and up-to-date customer … more
- NTT DATA North America (Houston, TX)
- …organization, apply now. We are currently seeking a **Microsoft Dynamics 365 CRM Field Service Architect (Onsite / Sales / Service )** to join our team in ... highly skilled and experienced Microsoft Dynamics 365 CRM Field Service Architect to join our team. In this role,...Build and maintain custom components such as plugins, workflows, web resources, Power Automate flows, and Power Apps (Canvas… more
- Liberty Utilities (Tyler, TX)
- … will plan and execute initiatives/projects that support established non-live customer service channels. This includes IVR systems, web and mobile applications, ... Program Manager, Self- Service (Utility Customer Service ) LU ...familiar with automation trends. Deep understanding of IVR systems, web and mobile platforms. + Knowledgeable with multiple systems… more
- Amazon (Austin, TX)
- …utilize voice and agent chat for live one-on-one support as well as web portal for lower severity technology issue management. You will troubleshoot software and ... resolving hardware and software issues by fielding telephone calls, web chats, and email communication, diagnosing problems, performing troubleshooting activities,… more
- Banfield Pet Hospital (San Antonio, TX)
- …clients general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication. Live and exemplify the ... volume of incoming client requests via telephone, email, and web chat. . Other job duties as assigned. Ability...required. . Minimum of one year of relevant customer service and/or call center experience is required. . Excellent… more
- Oracle (Austin, TX)
- …for working with the team to develop and maintain the full stack web application + Ensure the performance, quality, and responsiveness of the application + ... features, and own the development of those features + Define and implement web services and the application backend microservices + Implement and/or assist with the… more
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