- ADP (Elk Grove Village, IL)
- …with ease. You'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional ... onboarding experiences for each product or service implementation. The nature of what you do every...high ethical standards + You're proficient in the latest web technologies with working knowledge of various operating system… more
- Ryder System (Springfield, IL)
- …network architecture and operation of cloud platform operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing ... architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of… more
- Grant Thornton (Downers Grove, IL)
- …creating an integrated ecosystem that empowers our professionals to deliver outstanding service . From day one, you'll be empowered by our collaborative culture and ... of third-party CSM platforms to support the firm's client service management strategy + Partnering with Experience and other...growth + Collaborating with peer CSM Platform leaders across Web , Marketing Automation, and CRM platforms and IT to… more
- GovCIO (Springfield, IL)
- …cloud, and business partner networks. NCT manages and oversees the Postal Service 's cloud services and data center infrastructure, which includes more than 24,000 ... USPS ServiceNow application in accordance with the published USPS Change Management Service Level Agreements (SLAs) + Perform a technical leadership role in incident… more
- MongoDB (Chicago, IL)
- …language, beyond basic scripting (Go, Ruby, Python) + Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc) **Expectations** + ... for a wide & varied range of customer applications + Collaborate with service -owning teams to provide internal support, solve technical challenges and adapt or build… more
- Ford Motor Company (Springfield, IL)
- …their operational environment effectively. This may be done via emails, phone call, web meeting, etc. + Leverage analytics to proactively reach out to the existing ... existing and new Ford Pro Intelligence products + Demonstrate exceptional customer service by providing consistent, timely and accurate customer support + Attain… more
- Federal Reserve Bank (Chicago, IL)
- …to financial institutions via FedLine(R) Solutions, Fedwire(R), National Settlement Service (NSS), FedNowSM, FedCash(R), FedACH(R), and Check Services. We are ... more robust and unified customer experience across our financial service offerings, and we will create new career growth...languages (Java, JavaScript, Python, etc.) + Advanced experience with Web Services, API, REST, RPC + Advanced knowledge of… more
- Huntington National Bank (Elk Grove Village, IL)
- …you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team ... guidelines for the branch. + Leading team to provide excellent customer service and effectively resolve customer issues. + Leveraging available tools and technology… more
- Lumen (Springfield, IL)
- …the world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst) is responsible for providing Tier 1 IT Service Desk ... Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer incidents (break/fix, requests, and how to), and… more
- Lumen (Springfield, IL)
- …shape the future. **The Role** The IT Senior Lead Software Engineer - Service Assurance is responsible for designing, developing, and maintaining user interfaces for ... with cross-functional teams, and implementing innovative technologies to optimize service assurance processes. We're seeking a highly skilled and experienced… more