• Sr. Amazon Q Strategist, Amazon Q Customer…

    Amazon (New York, NY)
    …processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of AWS services and market ... to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an enabler. Amazon Q… more
    Amazon (10/01/25)
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  • Client Success Manager - Remote

    Sharecare (Albany, NY)
    …departments to resolve customer issues including resolution of technical and/or customer service problems in a timely manner + Builds and enhances positive working ... plans to ensure client satisfaction + Prepare, in collaboration with Director Client Success the QBR and Annual Review **Reporting** + Collaborate with the reporting… more
    Sharecare (08/23/25)
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  • Customer Success Advocate II

    Lumen (Albany, NY)
    …we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer-facing role that ensures our small and medium-sized ... and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set customer expectations… more
    Lumen (09/26/25)
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  • Senior Observability Customer Success…

    Amazon (New York, NY)
    …innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey around ... SLO/SLI definition and monitoring - Provide feedback to AWS service teams on customer needs and technical requirements -...let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and… more
    Amazon (08/19/25)
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  • Learning and Development Specialist, Office…

    CUNY (New York, NY)
    Learning and Development Specialist, Office of Student Success Initiatives (Salary Updated) **POSITION DETAILS** The City University of New York's (CUNY) Student ... Success Initiatives unit within the Office of Academic Affairs...submit a cover letter and resume online via CUNY's web -based job system, addressing how your experience and credentials… more
    CUNY (07/28/25)
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  • Assistant Director, Service Desk Operations…

    City of New York (New York, NY)
    …to resolve any issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant ... Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency… more
    City of New York (08/08/25)
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  • Assistant Director, Service Desk Operations…

    City of New York (New York, NY)
    …front-line managers who oversee one or more areas of services and are accountable for the success of an assigned unit. The Service Desk Unit is part of a central ... any issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations...SQL Plus and FTP clients - Familiarity with HTML/CSS/XML, web services and SoapUI, especially from a testing perspective… more
    City of New York (08/08/25)
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  • Sr Search Engine Optimization Strategist

    Paychex (Rochester, NY)
    …Engines. + Oversees and implements Localization efforts to increase the company web presence for regional searches. + Develops and implements Mobile Search ... strategies to increase mobile web presence. + Partner with the Conversion Rate Optimization...Values + Act with uncompromising integrity. + Provide outstanding service and build trusted relationships. + Drive innovation in… more
    Paychex (09/27/25)
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  • Senior Penetration Tester

    Humana (Albany, NY)
    …technologies and environments not covered by standard approaches. Ensure assessments meet service level agreements, such as completing standard web application ... offensive security team where collaboration and continuous learning drive our success . We foster a supportive environment focused on collective growth and… more
    Humana (09/30/25)
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  • Service Support Specialist II

    ThermoFisher Scientific (Grand Island, NY)
    …customers to make the world healthier, cleaner and safer. Join our dynamic Global Service and Support organization as a Senior Service Support Representative. In ... inquiries. Inquires may be received via phone, email or web . + Provide customer support by using all available...field, and product development, to provide support for instrument service , ensuring efficient resolution of service -related issues… more
    ThermoFisher Scientific (09/19/25)
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