- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. + Support Services shall be executed in ... Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a… more
- Deloitte (Dallas, TX)
- Product Support Manager - Global Employer Services Technology Center Are you a passionate Product Manager with a proven track record of delivering exceptional ... product support ? Do you thrive in a fast-paced environment where...+ Microsoft Azure + Microsoft MCSD Certification + MCSD: Web Applications + MCSD: SharePoint + MCSD: Application Lifecycle… more
- NTT DATA North America (Westlake, TX)
- …multiple tech stacks including Kafka, MQ, Oracle and DB2 databases, Java, Node, Web applications. + Expertise in automating operational support and observability ... and Splunk for large distributed systems. + Responsibilities + Providing operational support to highly available, customer-facing systems with a focus on reliability… more
- Levi, Ray & Shoup, Inc. (Fort Worth, TX)
- …trends, and technology stacks + Proven record managing technical products that support Marketing initiatives including web solutions and digital marketing ... growth. Digital Marketing Solution Experience: + Experience with channel solutions (Email, SMS, Web , etc.) and related platforms such as Marketo or HubSpot, with a… more
- SHI (Austin, TX)
- …including tasks such as application hosting, database integration, and development tool support ; Microsoft Azure or Amazon Web Services highly preferred - ... by supporting continuous integration and continuous deployment (CI/CD) processes * Support runtime platform maintenance, integration of new features, and release… more
- HD Supply (New Braunfels, TX)
- …issues. + Provides guidance through the online ordering process. Represents products to support increased sales to web customers as appropriate. + Addresses and ... questions, and suggests various product options that are available. + Provides support for account registration (per customer preference and parameters) and account… more
- Eaton Corporation (Houston, TX)
- …access controls (RBAC) and ensure alignment with least privilege principles. - Support integration efforts with web services, databases, and LDAP directories. ... ensure consistent implementation of identity governance policies. - Provide baseline support for privileged access management tools and processes. - Troubleshoot… more
- Verint Systems, Inc. (Austin, TX)
- …**Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web , and email. ... Learn more at www.verint.com . **Overview of Job Function:** The Product Support Specialist is passionate about fixing problems and providing above and beyond… more
- Cognizant (Austin, TX)
- **Job Summary** The **General IT Support Technician (ONSITE)** is responsible for diagnosing and resolving hardware and software issues on desktops, laptops, and ... mobile devices. Support is provided through various channels including phone, chat, web tickets, and in-person assistance. The role involves managing mobile… more
- MasteryPrep (Dallas, TX)
- …troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams ... for our customers, troubleshooting and resolving complex issues across full-stack web applications. You'll use modern developer tools, databases, and reporting… more