- Motion Recruitment Partners (Albany, NY)
- …Experience + SME level experience in Order-to-Cash (O2C) well versed in WFM and understand system integrations. + Demonstrate market leading experience with systems ... migrations with specific experience implementing S4 HANA at a wide array of government and commercial clients. + Demonstrate depth of experience with the clients end-to-end business processes and transactions in the current state systems environment as well as… more
- Allied Universal (New York, NY)
- …and use of force requirements. **Reporting & Communication** + Participate in WFM and operations meetings; present training metrics using DOMO. + Distribute weekly ... reports on training completions and upcoming virtual instructor-led sessions. + Maintain clear communication with internal teams and clients. **Site Visits & Audits** + Conduct quarterly site audits to address training gaps and provide on-site instruction. +… more
- Broadview FCU (Albany, NY)
- …accountable for forecasting, real-time workforce execution, scenario modeling, and WFM technology. This role blends deep analytical expertise, system optimization, ... and strategic insight to drive operational efficiency, cost management, and exceptional member and employee experiences. Essential Job Functions/Responsibilities: + Design and own the enterprise workforce strategy, ensuring workforce plans align with strategic… more
- Verint Systems, Inc. (Albany, NY)
- …Verint's Manager, Engineering leads one or more product engineering teams within our WFM product family. This Manager serves as a driver to organize development, ... quality verification and delivery of large-scale, high availability solutions. The ideal candidate is fluent in the latest technology trends, well familiar with Jira workflow, skilled in Java and C++ technology stack and has a proven ability to succeed in a… more
- Suburban Propane (Syracuse, NY)
- …written communication skills + Familiar with contact center technology: ACD, WFM , IVR, Call Recording/Monitoring Suburban Propane Partners, LP ("Suburban Propane") ... is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane,… more