- Mount Sinai Health System (New York, NY)
- **Job Description** The Workforce Analyst will analyze historical and real time data to understand trends to determine demand needed and schedule teams accordingly ... in the right place at the right time. Workforce Analyst will also identify gaps and opportunities within the...of Data Analysis + Knowledge of Access Center software; WFM (Genesys and/or Verint) preferred + Skilled in dashboard/report… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Applications Analyst III supervises and provides technical guidance to the staff in the development of specifications for new or revised ... troubleshooting and supporting user inquiries into the UKG Pro WFM time and attendance system, as well as carrying...years of experience with UKG + 3+ years Pro WFM + 3+ years of experience in training and… more
- American Express Global Business Travel (Albany, NY)
- …useful way + Assist business partners with the analysis and interpretations of WFM forecasting data and make recommendations for changes to optimize productivity + ... Partner with Customer Service support teams to support process improvement initiatives + Ensures cohesion between period and weekly level forecast and the short range daily and interval level forecasts. + Maintain advanced Forecast models using Anaplan and… more
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