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- …or related field. + Understanding of ITIL, incident management, and ticketing systems (ServiceNow). + Familiarity with Windows OS, Microsoft 365, Active ... changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows , Microsoft 365, networking, VPN, MFA, and supporting cloud access… more
- AIG (Reston, VA)
- …for Windows and Linux. + Intermediate to Expert level knowledge on Windows & Active Directory, Unix/Linux Operating Systems . + Good scripting knowledge using ... standards of excellence. The team is responsible for shielding the company's systems from security risks, while designing technology strategies that enable AIG's… more
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