- CUNY (New York, NY)
- Computer System Manager Level 4 - Director of Application Development **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information Technology ... area at a College or University level . They set policies and procedures, direct technical staff, and maintain responsibility for administrative as well as technical… more
- Kyndryl (Rye Brook, NY)
- …client's designated cities (list below under important notes). **Key Responsibilities:** + Provide ** Level 2 (L2) deskside support ** for laptops, desktops, ... setup, configuration, and maintenance. + Escalate complex issues to higher- level support teams as needed. + Maintain...experience in a large Enterprise environment that includes: + Windows 11 support + Microsoft 365 … more
- Empire State University (NY)
- …the Cybersecurity team to ensure compliance with SUNY Empire policies. + Provide Tier 2 support for Technical Support Specialists and Service Desk teams. ... customer service while developing and implementing effective technical solutions that support the university's mission. This role is ideal for a solutions-driven… more
- GovCIO (Albany, NY)
- …entry to mid- level position provides both inbound and outbound call support to ensure Veterans can successfully set up, operate, and troubleshoot their devices ... **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be… more
- BlackRock (New York, NY)
- … support , incident resolution and seamless handoffs to Remote Resolve support , on-site Level 2 support and Level 3 Engineering groups. The manager ... role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides...ticket data:** including triage, routing, and seamless escalation to Level 2 / Level 3; proactively and… more
- Utica University (Utica, NY)
- …of the Technology Support Services department of IITS, this position provides first- level Help Desk support to Faculty, Staff, Students, and others for ... Position Information **Job Title** Technical Support Specialist **Posting Number** S00609 **Position Type** Full...Until Filled** Yes **Major Responsibilities** + Provide a high level of customer service in all interactions. + Ability… more
- Oracle (Albany, NY)
- **Job Description** **Senior Support Engineer 1** **- Oracle Exadata Cloud Services** **Shift:** US Hours with flexibility to cover nights/weekends as required ... requirements, candidates must be **U.S. Citizens** **About the Role** As a **Senior Support Engineer** 1 in Oracle's Support organization, you'll be at the… more
- Oracle (Albany, NY)
- **Job Description** As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while ... regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for...maintenance. + Strong working knowledge of Unix, Linux, and Windows operating systems. + Proficiency in Oracle SQL and… more
- BAE Systems (Buffalo, NY)
- …experience) + 2 years of experience in Tier and IT support , with hands-on expertise providing initial troubleshooting for end-user devices and remote access ... non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **Tier 1 Initial Support Analyst** **118230BR**… more
- Community Housing Innovations (Smithtown, NY)
- …(CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty ... a home of their own, and a job to support them. We believe quality, affordable housing is the...diploma or GED required. Bachelor's degree preferred. + **Experience:** 2 + years' experience providing management services or experience in… more