- Mass Markets (Killeen, TX)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... issues when needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best options for the… more
- Mass Markets (Dallas, TX)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Accurately document and ... process customer claims in appropriate systems + Follow all required scripts, policies, and procedures...(Excel, PowerPoint, Word, Outlook) + Familiarity with computer and Windows PC applications and the ability to learn new… more
- NTT America, Inc. (Austin, TX)
- …knowledge of ITIL processes. + Proficiency in managing platforms, including Windows Server Administration , Linux Server Administration , Virtualization ... you will continuously provide feedback to clients, updating all necessary systems and portals. You will also proactively identify opportunities for work… more
- Mass Markets (Killeen, TX)
- …customer concerns, identify needs, and provide accurate solutions + Research internal systems to locate information; collaborate with other teams as needed + ... Accuratelydocument and process claims, inquiries, and updatesin company systems + Followscripts, policies, and procedureswhile maintaining professionalism and… more
- Woodforest National Bank (The Woodlands, TX)
- …II is responsible for maximizing functionality and operational efficiency of software systems and solutions by providing technical and administration support for ... knowledge of current network hardware protocols and standards, database maintenance, windows server administration and desktop application support. . Strong… more
- Robert Half Technology (Houston, TX)
- …balanced approach to tactical execution and team mentoring, ensuring reliable IT systems across office locations and remote field environments. This role combines ... Microsoft 365, Active Directory, virtualization platforms, and disaster recovery systems . + Manage network operations such as LAN/WAN configurations, firewalls,… more
- Hoffman Construction Company (Amarillo, TX)
- …member of the on-site Engineering Department, providing essential technical and administrative support throughout the lifecycle of a hyper-scale data center ... from the documents. + Coordinate all civil, architectural, and structural (CSA) systems within the overall project scope. + Assist with organize and facilitate… more
- Citigroup (Irving, TX)
- …understanding of the principles of apps support. + Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem ... resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements. + Partners with multiple… more
- The Hertz Corporation (Austin, TX)
- …+ Experience in cloud resource optimization preferred + Experience with Linux and Windows system administration + Ability to collaborate with internal and ... **A Day in the Life** The **Sr DevOps Architect** will build functional systems that improve customer experience. This role is responsible for managing the cloud… more
- Sedgwick (Irving, TX)
- …written communication skills PC literate, including Microsoft Office products, Windows environment. Must meet minimum typing requirements Strong organizational ... to support multiple clients across communication channels and utilize multiple systems simultaneously Ability to work in a team environment and/or independently… more
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