• IT Service Management Analyst I

    Hyundai Autoever America (Fountain Valley, CA)
    …customer service throughout the support process. + Lead escalation of issues to Tier 2 or 3 support or other IT teams as appropriate, ensuring clear documentation ... in IT, Computer Science, or related field. + Proficient in using ticketing systems such as ServiceNow, Zendesk, Jira Service Management, or similar. + Strong… more
    Hyundai Autoever America (08/09/25)
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